Psychological perspectives on mobile media: A flyover review

Bayer, Joseph B.; Reinecke, Leonard; Abeele, Mariek Vanden

doi:10.1177/20501579221134369

Cited by 8 publications

(7 citation statements)

References 66 publications

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“…Future work should therefore explore the generalizability of our model. Moreover, our findings on smartphone self-extension may also generalize to other constructs that capture the psychological connection between mobile media and the self (Bayer et al, 2023). Indeed, the finding that problematic smartphone use predicted identity selfextension suggests the potential that our findings may generalize to smartphone addiction (see Davidson et al, 2022).…”

Section: Discussionmentioning

confidence: 61%

“…The psychological connection between mobile media and the self is a central consideration of mobile communication scholarship (Bayer et al, 2023). Mobile communication technologies can be used on-the-go and thus be almost always at hand (Campbell, 2013), cementing their centrality in the modern technological landscape and the importance of understanding their psychological implications.…”

mentioning

confidence: 99%

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Antecedents and consequences of smartphone self-extension.

Ross,

Kushlev

2024

Psychology of Popular Media

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The psychological connection between mobile media (e.g., smartphones) and the self is a central consideration of mobile communication scholarship. Using a two-wave panel design (N = 227), we tested potential antecedents and consequences of a key construct that indexes this connection smartphone self-extension. Both functionality and identity self-extension predicted perceiving smartphone use as more enjoyable. Moreover, functionality self-extension was predicted by frequent and habitual smartphone use, whereas identity self-extension was predicted by smartphone use to pass time while bored, problematic smartphone use, and viewing the smartphone as a reflection of self (and predicted less autonomy). These findings pave the way for future research and theory on smartphone self-extension.

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Section: Discussionmentioning

confidence: 61%

mentioning

confidence: 99%

Antecedents and consequences of smartphone self-extension.

Ross,

Kushlev

2024

Psychology of Popular Media

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“…From a methodological standpoint, we showcase the potential of measuring movement for mobile communication and media psychology studies (Bayer et al, 2023;Ross et al, 2022), with special relevance in contested areas of research such as mHealth. In doing so, our investigation illustrates the importance of measuring both self-reported and logged outcomes to gain a fuller picture of daily technology and health behaviors.…”

Section: Discussionmentioning

confidence: 99%

Perceived vs. observed mHealth behavior: A naturalistic investigation of tracking apps and daily movement

Mao

Bayer

Ross³

et al. 2023

Mobile Media & Communication

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Research on mHealth apps provides mixed evidence regarding their effectiveness for behavior change, including physical activity. Synthesizing prior perspectives, we test predictors of tracking app and physical activity intentions (Study 1; n = 658) and their links to everyday mobility (Study 2; n = 418; n = 27,617,440 observations). Study 1 showed that individuals have overlapping perceptions of tracking apps and physical activity. Taking a naturalistic mobile sensing approach, Study 2 found that tracking app and physical activity intentions predicted self-reported physical activity – but not logged movement (i.e., walking, cycling, or running). Tracking app use was not related to the level of logged movement in daily life. However, participants who regularly used tracking apps were more likely to view them as impactful, suggesting that daily mHealth app use is related to perceived (vs. observed) behavior change. Together, our studies illuminate how perceptions of mobility and mobile media – and their effects – can become intertwined in users’ minds.

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“…By contrast, there is also evidence that digital services can influence customer well-being by decreasing it – that is, digital services can create problems and challenges (Bayer et al. , 2023).…”

Section: Literature Reviewmentioning

confidence: 99%

“…By contrast, there is also evidence that digital services can influence customer well-being by decreasing itthat is, digital services can create problems and challenges (Bayer et al, 2023). For example, digital services can cause negative physical and mental effects, such as addiction, depression, and decreased self-esteem, if consumers spend prolonged periods using their computers and mobile devices (Allred and Atkin, 2020).…”

Section: Digital Services and Well-beingmentioning

confidence: 99%

Dualities of digital services: everyday digital services as positive and negative contributors to customer well-being

Kemppainen,

Paananen

2024

JSTP

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PurposeThis study examines the dualities of digital services – that is, how customers’ favorite everyday digital services can positively and negatively contribute to their well-being. Thus, the study describes the meanings of favorite digital services as part of customers’ everyday lives and the types of well-being to which such services can contribute.Design/methodology/approachWe used a qualitative research approach through semi-structured interviews conducted in 2021 to collect data from 14 young adults (22–31 years old) who actively used digital services in their daily lives.FindingsOur findings revealed that customers’ favorite everyday digital services can contribute to their mental well-being, social well-being, and intellectual well-being. Within these three dimensions of well-being, we identified nine dualities of digital services that describe their positive and negative contributions: (1) digital escapism versus digital disruption, (2) digital relaxation versus digital stress, (3) digital empowerment versus digital subjugation, (4) digital augmentation versus digital emptiness, (5) digital socialization versus digital isolation, (6) digital togetherness versus digital exclusion, (7) digital self-expression versus digital pressure, (8) digital learning versus digital dependence, and (9) digital inspiration versus digital stagnation.Practical implicationsThese findings suggest that everyday digital services have the potential to contribute to customer well-being in various aspects – both positively and negatively – accentuating the need for service providers to decipher the impacts of their offerings on well-being. Indeed, understanding the relationship between digital services and customer well-being can help companies tailor their services to customers’ needs. Companies that prioritize customer well-being not only benefit their customers but also create sustainable growth opportunities in the long run. Further, companies can use the derived information in service design to develop marketing strategies that emphasize the positive impacts of their digital services on customer well-being.Originality/valueAlthough prior transformative service studies have investigated the well-being of multiple stakeholders, such studies have focused on services related to the physical and healthcare domains. Consequently, the role of everyday digital services as contributors to customer well-being is an under-researched topic. In addition, the concept of well-being and its various dimensions has received limited attention in previous service research. By investigating everyday digital services and their multidimensional contribution to customer well-being, this study broadens the perspective on well-being within TSR and aids in refining a more precise conceptualization.

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Psychological perspectives on mobile media: A flyover review

Cited by 8 publications

References 66 publications

Antecedents and consequences of smartphone self-extension.

Antecedents and consequences of smartphone self-extension.

Perceived vs. observed mHealth behavior: A naturalistic investigation of tracking apps and daily movement

Dualities of digital services: everyday digital services as positive and negative contributors to customer well-being

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