2020
DOI: 10.3389/fpsyg.2020.561742
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Psychological Support to the Community During the COVID-19 Pandemic: Field Experience in Reggio Emilia, Northern Italy

Abstract: We report the field experience of the psychological staff of Azienda USL-IRCCS di Reggio Emilia, a local health system conglomerate serving half a million inhabitants within a catchment area of the Emilia Romagna Region of Italy, during the coronavirus (COVID-19) pandemic. We provided free telephone-based psychological support for the community, with the specific aim of reducing stress caused by the COVID-19 pandemic and its consequences, such as quarantine and lock-down. We describe how the community used thi… Show more

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Cited by 4 publications
(7 citation statements)
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“…• In Emilia Romagna region (Italy), a free telephone-based psychological support service was established during lockdown, receiving 312 calls in the first 11 weeks of activity [ 41 ].…”
Section: Resultsmentioning
confidence: 99%
“…• In Emilia Romagna region (Italy), a free telephone-based psychological support service was established during lockdown, receiving 312 calls in the first 11 weeks of activity [ 41 ].…”
Section: Resultsmentioning
confidence: 99%
“…Compared to the general population, health workers reported a stronger sense of being at risk, more worries, and a higher level of knowledge about COVID-19 infection [86]. The fear of being infected-as well as the prolonged quarantine and lockdown-may have had acute and long-term psychological effects on the community [90]. The pandemic's impact persisted over time, even worsening cases of depression, and some vulnerable groups were found to need additional support for their mental health [90].…”
Section: People's Perceptions Of the Pandemicmentioning
confidence: 99%
“…The fear of being infected-as well as the prolonged quarantine and lockdown-may have had acute and long-term psychological effects on the community [90]. The pandemic's impact persisted over time, even worsening cases of depression, and some vulnerable groups were found to need additional support for their mental health [90]. However, acute COVID-19 stress and general mental distress had less of an impact on those people who generally believed that their lives had meaning [87].…”
Section: People's Perceptions Of the Pandemicmentioning
confidence: 99%
“…Psychological support has been vital in helping people during the COVID‐19 pandemic. For example, psychological support may equipped to prevent negative stress consequences (Ye et al, 2020 ), reduced the potential acute and long‐lasting effects of COVID‐19 on mental health (Ghiretti et al, 2020 ), improved the prognosis of COVID‐19‐positive patients (Yang, Yang, et al, 2020 ; Yang, Zhang, & Jia, 2020 ) and had a negative direct effect on police officers' stress response during the COVID‐19 pandemic (Jiang, 2021 ). Psychological support is one of the forms of social support, which involves empathy, care and love, leading to feelings of warmth and trust in the supported individual and is perceived and is closely related to an individual’s subjective feelings (Liu & Huang, 2010 ).…”
Section: Introductionmentioning
confidence: 99%