2006
DOI: 10.1089/jpm.2006.9.1086
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Psychometric Characteristics of a Quality of Communication Questionnaire Assessing Communication about End-of-Life Care

Abstract: The importance of good clinician-patient communication to quality end-of-life care has been well documented yet there are no validated measures that allow patients to assess the quality of this communication. Using a sample of hospice patients (n = 83) and patients with chronic obstructive pulmonary disease (COPD) (n = 113), we evaluated the psychometric characteristics of a 13-item patient-centered, patient-report questionnaire about the quality of end-of-life communication (QOC). Our purpose was to explore t… Show more

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Cited by 154 publications
(203 citation statements)
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“…It is possible that the low to moderate level of psychological distress in our population as well as our relatively small sample were related to this finding. Third, like other instruments used to characterize elements of the clinician-patient/family interaction (22), both questionnaires had high median scores that suggest a concerning "ceiling effect" should they be used as primary outcomes in a clinical trial. Also, our results are similar to those of Mack and colleagues' exploration of therapeutic alliance among patients (mean score = 53) (14).…”
Section: Original Researchmentioning
confidence: 99%
“…It is possible that the low to moderate level of psychological distress in our population as well as our relatively small sample were related to this finding. Third, like other instruments used to characterize elements of the clinician-patient/family interaction (22), both questionnaires had high median scores that suggest a concerning "ceiling effect" should they be used as primary outcomes in a clinical trial. Also, our results are similar to those of Mack and colleagues' exploration of therapeutic alliance among patients (mean score = 53) (14).…”
Section: Original Researchmentioning
confidence: 99%
“…Baseline information included: (1) the Quality of Communication (QOC) questionnaire, 11,15 (2) the Preferences for Dying and Death questionnaire, 16,17 (3) the St. George Respiratory Questionnaire, 18 (4) preferences for communication about end-of-life care and patient-specifi c barriers and facilitators to this communication, 19,20 (5) preferences for life-sustaining treatments, 19,20 and (6) sociodemographic information.…”
Section: Data Collectionmentioning
confidence: 99%
“…The QOC ranges between 0 and 100, with higher scores indicating better communication. 11,15 As secondary outcomes, we assessed whether patients reported the occurrence of discussions about end-of-life preferences between themselves and either their clinician or their surrogate. patient-specifi c feedback form was generated using an automated, computerized process that selected the patient's self-reported responses, including perspectives about whether their physician would know the types of care they desired, their desire for communication about advance care planning, patient-specifi c barriers and facilitators to communication about end-of-life care, preferences for CPR and mechanical ventilation, and the severity of their airfl ow limitation.…”
Section: Outcome Measuresmentioning
confidence: 99%
“…The primary outcome of interest was quality of communication, assessed with the QOC questionnaire [3,15]. The QOC questionnaire consists of 13 items that form two domains (general communication and communication about end-of-life care).…”
Section: Outcome Measures Qoc Questionnairementioning
confidence: 99%