Psychometric properties of the RED-Technostress questionnaire in Peruvian workers

Abstract

Background Technostress is defined as the restlessness, fear, tension and anxiety that arises when learning and using technologies related to the use of the computer, directly or indirectly, and that, in the last place, ends with a psychological and emotional rejection that prevents continue to learn or use such technologies. This research aimed to adapt to the Peruvian context and evaluate the psychometric properties of the RED- technostress questionnaire, to demonstrate the validity and reliability of this instrument within the implementation in Peruvian organizations. Methods and measures 258 workers participated online, mainly from the Lima-Peru region, who were working at the time of answering the questionnaire, removing those cases that showed univariate atypical influences. Results Content-based validity evidence was obtained; based on internal structure, through confirmatory factor analysis, obtaining acceptable goodness-of-fit indices with a second proposed model, removing three elements; and based on relation to other constructs. Likewise, acceptable reliability values ​​were found for the second model. Conclusion The RED- technostress questionnaire is valid and reliable to apply in the Peruvian context and it is recommended to use the model proposed in this research.