Psychometric Properties of the Spanish Adaptation of the Health Care Communication Questionnaire (HCCQ)

Costa, César Leal; Sánchez, Rosario Gómez; González, Sonia Tirado; Marín, Jesús Rodríguez; Román, Carlos J. van-der Hofstadt

doi:10.1017/sjp.2015.90

Cited by 5 publications

(2 citation statements)

References 19 publications

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“…En España existen diversos instrumentos para medir la relación clínica de los diferentes profesionales de la salud según este modelo de comunicación [11][12][13] , pero ninguno de ellos ha sido validado exclusivamente con profesionales de Enfermería. No todos cumplen con los estándares actualmente aplicados a los estudios instrumentales [14][15][16] en cuestiones importantes como el análisis de la estructura interna, la mayoría se utilizan en el contexto de una entrevista clínica 11,13 , y en uno de ellos la evaluación de la comunicación entre profesional-paciente se realiza desde la perspectiva de este último 12 .…”

Section: Introductionunclassified

Validation of the Communication Skills Scale in nursing professionals

Costa¹,

González²,

Ramos-Morcillo³

et al. 2019

An Sist Sanit Navar

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Fundamento. La Escala sobre Habilidades de Comunicación (EHC) es un instrumento para evaluar las habilidades de comunicación en diferentes profesionales sanitarios; sin embargo, no se ha realizado ni un análisis diferencial de sus propiedades psicométricas por profesiones, ni baremos específicos. Por ello, el objetivo del presente estudio fue analizar las propiedades psicométricas de la EHC y elaborar un baremo en profesionales de Enfermería. Material y Métodos. Estudio instrumental para analizar las propiedades psicométricas de la EHC, evaluándose los ítems, la fiabilidad, las evidencias de validez y su estructura interna. Para ello, se administró una batería de

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Section: Introductionunclassified

Validation of the Communication Skills Scale in nursing professionals

Costa¹,

González²,

Ramos-Morcillo³

et al. 2019

An Sist Sanit Navar

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“…The evaluation of the experiences of the patients and communication was performed through an ad hoc questionnaire developed through the use of two validated tools. The questionnaire included the complete version of the Generic Short Patient Experiences Questionnaire (GS-PEQ) [ 24 ] and the adapted version of the Health Care Communication Questionnaire (HCCQ) [ 25 ]. The GS-PEQ is a short instrument that assesses the experiences of the patients with hospital care (see items 1–10).…”

Section: Methodsmentioning

confidence: 99%

Patients’ Experiences and Communication with Teledermatology versus Face-to-Face Dermatology

Costa

López-Villegas

Pérez-Heredia

et al. 2022

JCM

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(1) Background: Teledermatology (TD) has exponentially grown since the onset of COVID-19, as the Face-to-Face Dermatology (F-F/D) modality changed within Public Health Systems. Although studies have been conducted on health results, we did not find any that analyzed the experiences of individuals who received care through TD. Therefore, the main objective of the study was to analyze the experiences of dermatology patients and the communication with health personnel. (2) Methods: A multicenter, controlled, randomized, non-blinded clinical trial was designed. Data were collected during the six months of follow-up. Four-hundred and fifty patients participated in the present study, who were assigned to two different groups: TD and F-F/D. The sociodemographic and clinical characteristics of the participants were collected. The ‘Generic Short Patient Experiences Questionnaire’ (GS-PEQ) was used to assess patients’ experiences, and the Healthcare Communication Questionnaire (HCCQ) was used to measure the communication of patients with healthcare professionals. (3) Results: After six months of follow-up, 450 patients completed the study (TD = 225; F-F/D = 225) of which 53.3% were women, with an average age of 52.16 (SD = 19.97). The main reasons for the consultations were skin lesions (51.56%) located on the head and neck (46.8%), followed by the legs (20.7%). According to the GS-PEQ, TD users indicated having a greater confidence in the professional skills of the doctors (p < 0.01). However, the F-F/D group indicated having received more adequate information about their diagnosis/afflictions (p < 0.01), were more involved in the decisions related to their treatment (p < 0.01), and more satisfied with the help and treatment received (p < 0.01). Regarding the HCCQ, the TD group obtained better assessments with respect to if the patients had been treated in a rude and hasty manner, if the health professionals had addressed them with a smile, and if these could adequately manage the reason for the consultation (p < 0.01). (4) Conclusions: The results of the study generally showed positive experiences and communication. The TD group indicated having received less information about the diagnosis, were less involved in the decisions, and were less satisfied with the help and treatment received. However, they indicated having more confidence on the professional skills of the doctors, and that the work at the institution was better organized. In addition, they perceived better communication skills of the health professionals, although less respect for their privacy.

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Linking Nonverbal Rapport to Health Outcome: Testing an Organizational Pathway Model

Jiang

Lam

2021

Health Communication

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Psychometric Properties of the Spanish Adaptation of the Health Care Communication Questionnaire (HCCQ)

Cited by 5 publications

References 19 publications

Validation of the Communication Skills Scale in nursing professionals

Validation of the Communication Skills Scale in nursing professionals

Patients’ Experiences and Communication with Teledermatology versus Face-to-Face Dermatology

Linking Nonverbal Rapport to Health Outcome: Testing an Organizational Pathway Model

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