Psychopathic personality traits and cognitive dissonance: Individual differences in attitude change

Murray, Ashley; Wood, James M.; Lilienfeld, Scott O.

doi:10.1016/j.jrp.2012.05.011

Cited by 30 publications

(24 citation statements)

References 61 publications

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“…The dissonance-inducing effect does not work consistently for all individuals, as verified by Murray et al [60]. They found that cognitive dissonance in an induced-compliance paradigm is ineffective 'among individuals with high levels of psychopathic traits' (i.e.…”

Section: Cognitive Dissonancementioning

confidence: 91%

“…The group that was paid less felt more dissonance than the group that was paid more. The dissonance effect is weakened 'when individuals perceive that their dissonant behaviour occurred in response to an external motivator' [60]. Murray et al [60] found that guilt-induced dissonance may be weak amongst individuals with higher psychopathic traits.…”

Section: Cognitive Dissonancementioning

confidence: 99%

“…The dissonance effect is weakened 'when individuals perceive that their dissonant behaviour occurred in response to an external motivator' [60]. Murray et al [60] found that guilt-induced dissonance may be weak amongst individuals with higher psychopathic traits. However Freijy and Kothe [62], who conducted a meta-analysis of studies conducted in health using cognitive dissonance to change behaviour, found that the induced-compliance paradigm was not as effective as the hypocrisy paradigm.…”

Section: Cognitive Dissonancementioning

confidence: 99%

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An Insider Threat Neutralization Mitigation Model Predicated On Cognitive Dissonance (ITNMCD)

Padayachee¹

2015

SACJ

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The insider threat concern is a complex issue, as the problem domain intersects the social, technical and socio-technical dimensions. Consequently, counteracting the insider threat involves influencing the insider’s perceptions and behaviour in order to ensure compliance. When an individual’s actions and beliefs are incongruent, this induces a phenomenon known as cognitive dissonance. In order to reduce this dissonance, individuals are self-motivated either to change their behaviours or beliefs, or to rationalize their behaviour. Neutralization is a technique used by criminals to rationalize maleficence. In terms of the insider threat, it has been proposed that if the justifications for committing an offence are eliminated, then the insider is less likely to commit the offence. This process is known as neutralization mitigation. The research reported on here proposes that inducing cognitive dissonance may be a means of mitigating the neutralizations that the insider may use to justify maleficence. To integrate these concepts into a pragmatic implementable solution the Insider Threat Neutralization Mitigation model predicated on Cognitive Dissonance (ITNMCD) is proposed. A proof-of-concept was developed and the model concept was evaluated using the design science method.

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Section: Cognitive Dissonancementioning

confidence: 91%

Section: Cognitive Dissonancementioning

confidence: 99%

Section: Cognitive Dissonancementioning

confidence: 99%

See 1 more Smart Citation

An Insider Threat Neutralization Mitigation Model Predicated On Cognitive Dissonance (ITNMCD)

Padayachee¹

2015

SACJ

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“…It becomes especially relevant when people experience a gap between negative results and positive expectations. Individuals may justify their behavior by changing the conflicting cognition or by insisting on the legitimacy of their behavior through the addition of other cognitions (Murray et al, 2012). Psychological studies (e.g., Murray et al, 2012) suggest that cognitive dissonance occurs in all types of personalities; the only difference lies in the degree of impact.…”

Section: Literature Review and Conceptual Developmentmentioning

confidence: 99%

Cognitive Dissonance, Social Comparison, and Disseminating Untruthful or Negative Truthful Ewom Messages

Liu¹,

Keng

2014

soc behav pers

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In this research we explored consumers' intentions to provide untruthful or negative truthful electronic word-of-mouth (eWOM) messages when undergoing conflicting cognitive dissonance and after experiencing social comparison. We recruited 480 Taiwanese Internet users to participate in a scenario-based experiment. The findings show that after making downward comparisons on the Internet, consumers with high cognitive dissonance were more inclined to disseminate negative truthful eWOM messages compared to consumers with low cognitive dissonance. After making upward comparisons, it was found that consumers with high cognitive dissonance were more likely to make untruthful eWOM statements compared to those with low cognitive dissonance. It is recommended that marketers monitor eWOM in an effort to reduce the incidence of consumers' negative truthful and untruthful eWOM messages.

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“…When a person has this kind of thought, he experiences a gap between positive expectations and negative results. Many researchers, especially in the psychology field (Murray et al 2012), have offered that cognitive dissonance emerges in all type of personalities, but the degree can be different (Liu and Keng, 2014, p. 982). The initial argument in the literature has treated cognitive dissonance as a post-purchase phenomenon.…”

Section: Introductionmentioning

confidence: 99%

The Effect of Cognitive Dissonance on External Information Search and Consumer Complaint Responses

Demirgüneş¹,

Avcilar²

2017

IJBA

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The cost of influencing a new customer rapidly increases and exceeds the cost of retaining existing customer. Thus, companies tend to be more concerned with customer retention. Keeping their current market share is one of the important tasks for companies. Understanding why customers complain and switch from one company to another help companies to retain their customers. One of the reasons consumers engage in negative responses can result from dissonance experienced after purchase. The concept cognitive dissonance has been studied widely in the literature of consumer behavior. However, there are few studies discussing the relation between cognitive dissonance (its dimensions) and consumers' complaint responses. This study adopts the 22-item scale of Sweeney et al. (2000) in order to evaluate consumers' level of cognitive dissonance after purchasing a smartphone.This study offers three dimensions of cognitive dissonance -emotion, wisdom of purchase and concern over deal-as the predictors of external information search and consumer complaint responses. This study tests whether cognitive dissonance has significant effects on consumers' search for external information, and in turn, on consumers' complaint and switching intention. The empirical analysis was carried out based on the data gathered by 400 smartphone users, living in Ankara, the capital city of Turkey. The survey result was analyzed by using Partial Least Squares (PLS-PM) analysis method. The results reveal that when consumers feel emotional and rational inconsistencies after smartphone purchasing, they need information from external sources (such as asking friends, relatives, other stores), and this information search behavior leads to negative consumer responses as complaint and switching intention.

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Psychopathic personality traits and cognitive dissonance: Individual differences in attitude change

Cited by 30 publications

References 61 publications

An Insider Threat Neutralization Mitigation Model Predicated On Cognitive Dissonance (ITNMCD)

An Insider Threat Neutralization Mitigation Model Predicated On Cognitive Dissonance (ITNMCD)

Cognitive Dissonance, Social Comparison, and Disseminating Untruthful or Negative Truthful Ewom Messages

The Effect of Cognitive Dissonance on External Information Search and Consumer Complaint Responses

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