Psychosocial Difficulties Experienced By Parents Of Babies Treated In A Neonatal Intensive Care Unit During The Coronavirus Pandemic

Taşgıt, Asena; Dil, Satı

doi:10.1016/j.apnu.2022.08.008

Cited by 5 publications

(1 citation statement)

References 47 publications

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“…With the onset of the COVID-19 pandemic, the caregiver policy was changed to allow only one parent to be present with their infant in a 24 h period. Parents in the NICU are at an increased risk of anxiety, depression, and post-traumatic stress disorder (PTSD), and unfortunately, the COVID-19 pandemic exacerbated these negative outcomes [ 5 ]. To communicate with families who were unable to be present during this time period, our unit increased the use of Zoom ® interface to include parents on medical rounds daily (Monday–Friday).…”

Section: Introductionmentioning

confidence: 99%

Building Connections with Families: Implementation of a Video-Messaging Service in the Neonatal Intensive Care Unit

Bott,

Dantas Fernandez,

Narciso

et al. 2023

Children

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Background: Family involvement is vital to optimize the care of infants in the neonatal intensive care unit (NICU). Various technologies have been used to support communication with parents in the NICU. The purpose of this study was to evaluate the parent and staff experience and perception of the use of a cloud-based video-messaging service in our NICU. Methods: This study was a single center observational study conducted at Mount Sinai Hospital, Toronto, Canada. Following the implementation of a video-messaging service, parent and staff surveys were distributed to evaluate their experience and perception. Results: Parent responses were positive with respect to how the service helped them feel: closer to their infant (100%) and reassured about their infant’s care (100%). Nursing staff responses indicated that they perceived a benefit to parents (100%) and to their building a relationship with families (79%). However, they also identified time constraints (85%) and the use of the technology hardware (24%) as challenges. Conclusions: The use of an asynchronous video-messaging service was perceived as beneficial to both parents and staff in the NICU. Complaints pertained to the impact of the technology on nursing workflow and the difficulty using the hardware provided for use of the service.

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Section: Introductionmentioning

confidence: 99%