“…Nephrology social workers elicit their expertise in areas of instrumental, informational and emotional support to provide effective psychosocial assessment, crisis intervention, patient and family education, supportive counselling, and interdisciplinary care planning and collaboration (Bale et al, 2016; Beder, 2000, 2008; Callahan, 2007; Furr, 1998). The social worker is the patients' and families' advocate and support system, helping them to cope with, understand and adjust to the profound obstacles they are confronted with as a result of kidney failure (Bale et al, 2016; Callahan, 2007). The imperative role of the social worker is evident through their capacity to recognise and ameliorate the myriad of psychosocial factors people with kidney failure experience, that contribute to depression, hospitalisation and protracted health complications (Beder, 2000, 2008; Hansen et al, 2021).…”