Public administration in smart city: A bibliometric analysis

Principale, Salvatore; Cosentino, Antonietta; Lombardi, Rosa; Rocchi, Andrea

doi:10.1002/pa.2863

Cited by 6 publications

(3 citation statements)

References 65 publications

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“…This (social responsibility) can be inculcated through the use of appropriate education programmes, and the provision of relevant advice and guidance concerning the processes and benefits of a smart city. This has been shown by other studies to be an effective approach to building public participation in the context of smart cities [46,101,102].…”

Section: Discussionmentioning

confidence: 54%

How to Encourage Public Engagement in Smart City Development—Learning from Saudi Arabia

Mutambik,

Almuqrin,

Alharbi

et al. 2023

Land

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The concept of the smart city is well-established, and governments across the world are either planning, or already implementing, strategies to transform existing cities to smart status. However, governments cannot act alone. If the implementation of these smart city strategies are to be successful, public engagement is a key factor. This raises the question of how best to ensure public engagement. Currently, the various external factors that influence willingness to support, and actively participate in, the development of smart cities are not well-understood, as there are few studies which examine the issue. This is of significance across the globe, but is of particular significance in Saudi Arabia, which has announced an ambitious smart city development plan. The aim of this research is to explore this issue—that is, it seeks to identify the key variables that influence the intention to participate in smart city development, and explores how they ultimately affect engagement behaviours. To achieve this, the study used a quantitative methodology, based on data from residents of 10 Saudi cities, each of which is part of the Kingdom’s 2030 smart city plan. The data were analysed, using structural equation modelling (SEM), in order to test the reliability and predictive value of a model which hypothesised a positive relationship between five external variables: information availability, perceived benefits, social norms, behaviour management, and social responsibility and engagement behaviour. The results showed that information availability has a direct and positive effect on an individual’s engagement behaviour, while perceived benefits, responsibility and social norms have an indirect effect on engagement, by positively impacting the attitude of residents. Practical implications, based on these findings, are discussed. The study contributes important insights to the literature, as it is one of the few studies to explore such a model in the context of smart cities. It therefore acts as a useful foundation for further research. However, the focus on Saudi cities may be considered a limitation in terms of generalisability, and other external variables could usefully be explored in future research.

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Section: Discussionmentioning

confidence: 54%

How to Encourage Public Engagement in Smart City Development—Learning from Saudi Arabia

Mutambik,

Almuqrin,

Alharbi

et al. 2023

Land

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“…The impact of urban innovation policies is usually analyzed from a top-down perspective. Noticeably, some studies have been recently carried out to quantify the impact of public administration measures on urban development [64]. On the one hand, in China, an extensive study evaluates the agglomeration model and allocation of urban resources under the urban administrative hierarchy in 281 cities showing the important impact of including environmental aspects on urbanization [65].…”

Section: Literature Reviewmentioning

confidence: 99%

Impact of Maker Movement on the Urban Resilience Development: Assessment Methodology and Analysis of EU Research and Innovation Projects

Monaco,

Herce

2023

Sustainability

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Cities are the engine of human development, and increasing urban sustainability is crucial to ensure human prosperity. The development of smart cities generally increases the sustainability of the cities. However, technical and environmental aspects are generally developed in smart cities neglecting socio-economic dimensions. The urban resilience concept includes the complex interactions of environmental, economic, and societal pillars. In this context, the emerging maker movement proposes an economic paradigm shift, with the interaction of humans and technology at the center of urban evolution. This paper proposes a multi-criteria methodology to define and assess the main characteristics of the resilient approach of the projects involving maker practices applied to urban development. The proposed methodology is based on the application of computer-assisted qualitative text analysis and a subsequent classification according to 12 indicators (community and urban efficiency, co-creation and professional, making sense and problem-solving, network and site-specific, implementation and optimization, sustainability-oriented and market-oriented) that define different dimensions of a bottom-up project’s resilient approach in three main key principles: inclusiveness, complexity, and durability. The method has been tested in 94 EU-funded projects. This analysis reveals the evolution and orientation of EU-funded projects from economic, technical, and social perspectives. Specifically, the patterns of remediation of non-participatory practices, the weak presence of open innovation initiatives, and the development of activities focusing on co-creation as a participatory tool. The applied methodology could be subsequently implemented at different scales and integrated with LCA in order to evaluate the sustainability of bottom-up projects toward urban development.

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“…Facilitating these changes is not straightforward, and can require significant support and encouragement from management. Lack of appropriate support could result in the failure of the overall DT process [10,14]. Previous research has shown that employees often resist change due to a number of factors, such as familiarity with current practices, known as inertia [15], or due to a perceived threat to their job [4,16].…”

Section: Introductionmentioning

confidence: 99%

Employee Acceptance of Digital Transformation: A Study in a Smart City Context

Mutambik,

Almuqrin

2024

Sustainability

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The notion of the smart city offers significant benefits to citizens and enterprises alike. To realize these benefits, however, the city’s organizations and working processes need to undergo a digital transformation (DT) which reshapes work practices and demands a new mindset from city employees. The readiness of these employees to accept such a DT has an effect on the extent to which the city’s residents and businesses benefit from being in a smart city context. This raises the question of which factors have the most influence on employees’ acceptance of DT—a question that has thus far received limited attention from researchers. This study introduces a model that examines various influencing factors, using data collected from a survey of 1180 employees in 10 smart cities in Saudi Arabia. The factors examined take a variety of forms, including external elements such as management provision for employees and process complexity, which can lead to resistance to change, as well as internal elements, such as perceived advantages and inertia. The findings of the study show that management support for employees and the perceived advantages of DT have a positive relationship with acceptance by employees, while process complexity and inertia have a negative relationship with employees’ acceptance. These findings contribute to the growing body of literature concerning DT acceptance in a smart city context and will provide organizations with insights on which to base strategies for encouraging employee adaptation to evolving digital landscapes.

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Public administration in smart city: A bibliometric analysis

Cited by 6 publications

References 65 publications

How to Encourage Public Engagement in Smart City Development—Learning from Saudi Arabia

How to Encourage Public Engagement in Smart City Development—Learning from Saudi Arabia

Impact of Maker Movement on the Urban Resilience Development: Assessment Methodology and Analysis of EU Research and Innovation Projects

Employee Acceptance of Digital Transformation: A Study in a Smart City Context

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