Public administration reforms in Portugal: a path between service improvement and cutback measures

Mota, Luís; Cardim, Maria Engrácia; Pereira, Luı́sa

doi:10.4337/9781783475407.00027

Cited by 3 publications

(3 citation statements)

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“…In the last 30 years, Portugal's public administration has undergone numerous reforms by introducing principles and mechanisms for performances and performance evaluations (Rocha 2009;Mota et al 2016). The trend toward the corporatisation of the state (present in the principles of new public management) (Hood 1991;Pollitt 1990; Pollitt and Bouckaert 2017) had a serious impact on the activity of the state as a whole.…”

Section: Study Backgroundmentioning

confidence: 99%

Reputation of Public Organizations: What Dimensions Are Crucial?

Meirinhos

Bessa

Marques

et al. 2022

Administrative Sciences

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This paper explores the relationships among variables and determines the influences of dimensions (i.e., municipal satisfaction, organizational performance, perceived quality, contestations and complaints of the municipal executive) on the notoriety, image, and reputation (NIR) of municipal executives. We attempted to understand if citizens’ opinions influenced the evaluations, recommendations, and contestations based on NIR. Parishes in the municipality of Valongo were selected and analysed, namely Alfena, Campo e Sobrado, Valongo, and Ermesinde; a total of 998 questionnaires were collected. It was concluded that all of the studied dimensions were statistically significant in the final structural estimated model. The structural results point to municipal satisfaction and contestations and complaints of municipal executives as having directly positive and statistically significant influences on NIR. Organizational performance and perceived quality have directly positive but not statistically significant influences on NIR. The results of this research suggest that obtaining the personal opinions of citizens (e.g., regarding the work performances of their mayors) allows citizens to feel heard and active in their municipalities. From the point of view of public executives, the results of this type of study could provide valid information that allows stakeholders to make political decisions that are appropriate for the interests of their communities (e.g., by listening to their citizens).

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Section: Study Backgroundmentioning

confidence: 99%

Reputation of Public Organizations: What Dimensions Are Crucial?

Meirinhos

Bessa

Marques

et al. 2022

Administrative Sciences

View full text Add to dashboard Cite

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“…O fraco desempenho ao nível da coordenação entre atores em Portugal contrasta, contudo, com a indicação da colaboração e cooperação entre diferentes atores como uma das principais tendências de reforma da governação pública por parte de um largo número de dirigentes públicos inquiridos (Mota et al, 2014;Mota et al, 2016).…”

Section: C2) Liderançaunclassified

“…Considerando a enorme importância da governação em rede nas realidades políticas de diversos países, esta vem a ser alvo de um crescente, embora ainda reduzido, interesse acadêmico e político (Sørensen e Torfing, 2007;Klijn e Koppenjan, 2016). Apesar de a realidade portuguesa e a brasileira não serem exceção a essa tendência de reforma de governação, o interesse pelo fenômeno é ainda escasso entre os acadêmicos e políticos de ambos os países (Mota et al, 2016;Mota et al, 2014;Gomes e Secchi, 2015). A pouca atenção a esse fenômeno torna-se, contudo, particularmente problemática quando o recurso a esse modo de governação é frequente, ainda que nem sempre bem-sucedido, ao mesmo tempo que a falta de uma cultura de parceria e negociação entre atores nos mais diversos níveis é apontada como um claro problema para as políticas públicas em ambos os países (Mota et al, 2014;Gomes e Secchi, 2015).…”

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Governação pública em rede: contributos para sua compreensão e análise (em Portugal e Brasil)

Mota

Bittencourt

2019

Tempo Soc.

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Este artigo pretende apresentar uma revisão crítica da literatura sobre a governação pública em rede, abordando as diferentes tipologias de redes, os seus benefícios e desafios, as principais abordagens teóricas e metodológicas do seu estudo e os fatores críticos para o seu sucesso, em particular nos contextos da governação pública em Portugal e no Brasil. A relevância da análise decorre de este modo de governação ser crescentemente usado em diversos países, mas ser ainda alvo de pouca atenção acadêmica e política, sobretudo em contextos com tradição de governação hierárquica, tal como acontece nesses dois países. Assim, consideram-se essenciais contributos para compreender este fenômeno e fomentar a sua análise em tais contextos.

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Public sector reform and the state of performance management in Portugal: is there a gap between performance measurement and its use?

Melo

Mota

2020

IJPSM

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PurposeThis paper aims to analyse the state of performance management in the Portuguese public sector as part of the efforts towards public administration reform.Design/methodology/approachTheoretically, the authors took Bouckaert and Halligan's (2008, pp. 35–39) approach into consideration to analyse the adoption of performance management practices. This approach was supplemented by an adaptation of Pollitt and Bouckaert's (2011, p. 33) framework to analyse the context for administrative reforms. The used data analysis techniques include documentary analysis (namely legislation and evaluation reports of reform efforts), secondary data analysis and a survey conducted with 296 Portuguese top public managers.FindingsThe findings show that Portuguese public sector organisations adopted several tools to measure performance over the years, but failed to incorporate performance information into their management practices or to properly use it for either internal or external purposes. Concerning the ideal types proposed by Bouckaert and Halligan (2008, p. 36), Portugal is considered to fit the “performance administration” ideal type, even though it is moving closer to the “managements of performance” ideal type.Originality/valueThis is one of the first comprehensive studies on the state of performance management in Portugal framed within the broader context of public sector reforms. The findings will be of interest both to scholars who study public administration reforms and performance management and to Portuguese policy makers and public managers who are interested in understanding and improving the way performance information is measured, incorporated and used in that sector.

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Public administration reforms in Portugal: a path between service improvement and cutback measures

Abstract: ISBN 978 1 78347 539 1 (cased) ISBN 978 1 78347 540 7 (eBook)

Cited by 3 publications

References 0 publications

Reputation of Public Organizations: What Dimensions Are Crucial?

Reputation of Public Organizations: What Dimensions Are Crucial?

Governação pública em rede: contributos para sua compreensão e análise (em Portugal e Brasil)

Public sector reform and the state of performance management in Portugal: is there a gap between performance measurement and its use?

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