2020
DOI: 10.24191/apmaj.v15i2-01
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Public Governance Quality and Income Tax Non-Compliance Among Small and Medium Enterprises in Yemen

Abstract: The problem of tax non-compliance is broadly recognized as a serious phenomenon in many countries, especially in the Middle East countries in general and Yemen in particular. However, there is a lack of studies that provide causal explanations of this issue in these countries. Previous studies indicate a number of factors that could possibly influence tax compliance behaviour. In this regard, this study was undertaken primarily to examine the relationship between taxpayers' perception among SMEs in Yemen about… Show more

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Cited by 5 publications
(5 citation statements)
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References 16 publications
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“…This finding established the discovery of James, Zaimah and Kamil (2015) and James (2017) that taxpayers' perception about tax service quality and public governance quality is significantly related to compliance behavior. However, it negated the findings of Harun, Buahtyan, Kaium and Sawyer (2016) and Lutfi and Hijattulah (2020). They reported a negative effect of public governance quality on taxpayers' compliance.…”
Section: Data Presentation and Discussion Findingsmentioning
confidence: 77%
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“…This finding established the discovery of James, Zaimah and Kamil (2015) and James (2017) that taxpayers' perception about tax service quality and public governance quality is significantly related to compliance behavior. However, it negated the findings of Harun, Buahtyan, Kaium and Sawyer (2016) and Lutfi and Hijattulah (2020). They reported a negative effect of public governance quality on taxpayers' compliance.…”
Section: Data Presentation and Discussion Findingsmentioning
confidence: 77%
“…The outcome of the study under review might not be tenable in Nigeria as a result of the difference in the method of analysis employed for the study. Lutfi and Hijattulah (2020) examined the relationship between taxpayers' perception among SMEs in Yemen about the quality of public governance and their non-compliant behaviour in order to have better understanding of non-compliant behaviour. Using descriptive and inferential analysis method, the analysis reveals that public governance quality is perceived as low in Yemen.…”
Section: Empirical Reviewmentioning
confidence: 99%
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“…Dari hasil riset didapatkan bahwa kualitas pelayanan yang diberikan oleh otoritas pajak berpengaruh signifikan terhadap kepatuhan wajib pajak. Sejalan pada pernyataan (Alabede et al, 2011);(Al-Ttaff & Abdul-Jabbar, 2016); Osei-Darko (2012) yang mengemukakan bahwa hubungan kualitas pelayanan pajak berfokus pada pengaruh kepatuhan pajak. Peningkatan kepatuhan pajak dapat berkembang apabila kualitas pelayanan yang diberikan terpenuhi sesuai kebutuhan wajib pajak.…”
Section: Pembahasanunclassified
“…The degree of excellence, which can be either subjective or objective, is how the quality of service is defined. Customers' experiences with the services they receive are subjective (Ali Al-Ttaffi & Abdul-Jabbar, 2018).…”
Section: Trust In Government As a Social Factormentioning
confidence: 99%