2016
DOI: 10.1177/0266666916672718
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Public libraries as facilitators of information services

Abstract: Public libraries are important institutions to support access to information services. Many communities, especially in rural areas, cannot afford to access information services and rely on free libraries in their communities in their quest for information services. The need for libraries to serve multicultural information users should therefore be reflected in their attempts to provide access to information services in their communities. This article reports on a study of libraries as facilitators of access to… Show more

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Cited by 17 publications
(5 citation statements)
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“…The overall view on ICT tools is that laptops, desktops, smartphones or tablets with internet connectivity enable access or are a minimum requirement to access the digital library. Mnkeni-Saurombe and Zimu (2015) in Mugwisi et al (2016) postulate that access to information and communication technology is important for users. According to Elahi and Islam (2014), users prefer online information through mobile gadgets (for example, mobile phones, laptops and tablets) over desktop computers.…”
Section: Findings and Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…The overall view on ICT tools is that laptops, desktops, smartphones or tablets with internet connectivity enable access or are a minimum requirement to access the digital library. Mnkeni-Saurombe and Zimu (2015) in Mugwisi et al (2016) postulate that access to information and communication technology is important for users. According to Elahi and Islam (2014), users prefer online information through mobile gadgets (for example, mobile phones, laptops and tablets) over desktop computers.…”
Section: Findings and Discussionmentioning
confidence: 99%
“…For them to acquire those skills, this study reported that users may self-train, attend training from public libraries and computer colleges, and the scholars can be trained in schools. Mugwisi et al (2016) acknowledge that most libraries have computer rooms in which users are trained to search for information. Rather than that, users can self-train, as a study by Taskin and Tuzun (2015) shows positive results on self-training.…”
Section: Findings and Discussionmentioning
confidence: 99%
“…Results indicate that challenges such as lack of information resources, lack of expert trainers, slow internet connection, erratic power supply. These and many other challenges may hamper the support of information literacy training by the public library (Nawe, 2001, Mugwisi et al, 2018.…”
Section: Discussionmentioning
confidence: 99%
“…Many libraries lack sufficient ICT facilities that would cater for a substantial number of prospective information literacy trainees. Moreover, for the past decades public libraries have been experiencing serious shortage of information resources due to high dependency on governments and donor support (Mugwisi et al, 2018).…”
Section: Review Of Related Literaturementioning
confidence: 99%
“…Case studies are recognised as a rigorous research approach, allowing for in-depth exploration of themes and issues via multiple data points (Stake, 2005). Case studies from other library contexts (Kiel et al, 2015; Mugwisi et al, 2018) highlight the importance of viewing the library and its provision within a wider operational context. The ‘case’ examined for the purposes of this paper is the multilingual children’s library, a section sharing the same space as the general (English-language) children’s library, leading to a blurring of boundaries that is both welcome and complex.…”
Section: Methodsmentioning
confidence: 99%