Public Libraries in Norway and the Covid-19 Pandemic

Skare, Roswitha

doi:10.35492/docam/8/2/2

Cited by 2 publications

(4 citation statements)

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“…Their finding provides evidence that social media posts were an effective way for promoting the digital library during the pandemic lockdown. Skare (2021) reported a similar practice of Facebook use by the Tromsø Public Library in Norway during the first period of lockdown. The Tromsø Public Library used Facebook to inform their users about digital resources and practical issues concerning the availability of services.…”

Section: Related Studiesmentioning

confidence: 83%

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A longitudinal comparison of public libraries’ posting activities on Twitter in April of 3 years, pre-, during, and post-COVID-19

Choi

Kim

2022

Journal of Librarianship and Information Science

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The purpose of the study was to observe how public libraries’ communication on Twitter has been changed before, during, and after the COVID-19 outbreak. A total of 40 active, public library Twitter accounts were used for data collection and analysis. The tweets examined were a combination of original tweets ( n = 2623) and retweets ( n = 666) posted from other Twitter accounts on the public libraries’ Twitter feeds. A content analysis scheme was used to analyze topical aspects of the tweets. The study found that public libraries were more active in communicating information on social media during the COVID-19 lockdown period. Promoting library events/programs, communicating library operations to patrons, and highlighting library resources for literacy are common in public libraries’ Twitter communication throughout the 3 years period. The study also observed strong associations between the content types of posts and the contextual aspects of the libraries, including an emergency situation such as the COVID-19 lockdown, the size of the population served by the library, and the state in which the library was located. In other words, the study provides evidence that public libraries use different communication strategies on Twitter depending on factors such as community emergencies, service population size, or geographic location. The results of this study illustrate that through social media usage, public libraries demonstrate their competence as public agencies in managing their services, as well as their commitment to the core value of information access and service provision to users, even in the face of unprecedented crises.

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Section: Related Studiesmentioning

confidence: 83%

“…Researchers have reported that library social media usage suffers from a lack of user engagement or interaction (Skare, 2020, 2021). This study also found that user engagement was not frequent for most of the posts made over the 3 years period.…”

Section: Discussionmentioning

confidence: 99%

A longitudinal comparison of public libraries’ posting activities on Twitter in April of 3 years, pre-, during, and post-COVID-19

Choi

Kim

2022

Journal of Librarianship and Information Science

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Section: Literature Reviewmentioning

confidence: 99%

“…A body of literature is developing around how public libraries responded to the COVID-19 pandemic across the world. However, such studies often focus on operational aspects such as services (Joel and Camble, 2021;Skare, 2021;Ahmad et al, 2021), user needs (Wahler et al, 2022), use of resources ( Ciri c and Ciri c, 2021), management (Kostagiolas and Katsani, 2021), role of libraries (Joel and Camble, 2021), responses to the crisis (Goddard, 2020;Begum et al, 2021) and so on, and there is less research on the impact of the pandemic specifically on the staff of public libraries, which is the area to which this article contributes. In other sectors, such as academic libraries where more has been written about this aspect (Rafiq et al, 2021), there is a mix of positive and negative impacts, and it is evident that COVID-19 created both challenges and opportunities for librarians.…”

Section: Literature Reviewmentioning

confidence: 99%

The lived experience of Australian public library staff during the COVID-19 library closures

Garner

Wakeling

Hider

et al. 2022

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PurposeThe purpose of this paper is to explore the lived experiences of Australian public library staff during the COVID-19 library closures. The study examines the effect of mandated physical library closures on staff well-being, along with the challenges they faced as library operations moved to a remotely delivered model. The paper includes an examination of staff perceptions of their library's value in the lives of their users.Design/methodology/approachSemi-structured interviews were undertaken with 15 Australian library staff from three library networks. A process of inductive coding resulted in a thematic description of the participants' experiences of continuing to work during a period of where their libraries were closed due to COVID-19 restrictions.FindingsAustralian public library workers experienced many challenges that affected their well-being during the period of library closures. These included challenges relating to moving library programming to a virtual delivery model, managing significant change in their work lives, managing the emotions of self and others, and concern for the well-being of library users. Positive outcomes relating to skill development and innovative thinking were also reported.Originality/valueThe operational responses to the COVID-19 library closures in Australia and elsewhere have been well reported. This paper takes a different approach by examining the emotional and well-being outcomes for public library staff during these periods of closure.

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Public Libraries in Norway and the Covid-19 Pandemic

Cited by 2 publications

References 0 publications

A longitudinal comparison of public libraries’ posting activities on Twitter in April of 3 years, pre-, during, and post-COVID-19

A longitudinal comparison of public libraries’ posting activities on Twitter in April of 3 years, pre-, during, and post-COVID-19

The lived experience of Australian public library staff during the COVID-19 library closures

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