2018
DOI: 10.26710/jbsee.v4i2.213
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Public Participation in Decision-making Processes: Concepts and Tools

Abstract: Public participation is the tool of the government to gather citizens or customers’ information in order to increase performance and respond their needs and expectations. Public participation in decision-making processes enhances citizen’s income, security, and self-esteem. This paper identifies the concepts and levels of public participation in decision-making processes. In addition, this paper presents participation tools used by government to facilitate citizen involvement. Thus, increasing public participa… Show more

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Cited by 4 publications
(2 citation statements)
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“…Public participation is defined as the opportunity given to people who may be affected by or interested in a decision making process to be heard before taking final actions or decisions that affect their well-being using formal or informal channels of engagement (Lee & Sun, 2018). Governments and other institutions use public participation as a tool to gather citizens or customers to seek their views on issues in order to improve performance or meet public needs and expectations regarding income, security, and self-esteem (Suphattanakul, 2023). Literature shows different types of public participation engagements exist at different levels of beneficial outcomes and challenges.…”
Section: Introductionmentioning
confidence: 99%
“…Public participation is defined as the opportunity given to people who may be affected by or interested in a decision making process to be heard before taking final actions or decisions that affect their well-being using formal or informal channels of engagement (Lee & Sun, 2018). Governments and other institutions use public participation as a tool to gather citizens or customers to seek their views on issues in order to improve performance or meet public needs and expectations regarding income, security, and self-esteem (Suphattanakul, 2023). Literature shows different types of public participation engagements exist at different levels of beneficial outcomes and challenges.…”
Section: Introductionmentioning
confidence: 99%
“…It applies to other sectors as well, particularly in so far as decision-making is concerned. Suphattanakul (2018) defines public participation as a tool of the government to gather citizens or customers' information in order to increase performance and respond to their needs and expectations. It enhances both the security and the self-esteem of the citizens.…”
Section: Introductionmentioning
confidence: 99%