“…These results show that most respondents experienced budget cutbacks between 2011 and 2016. Figure 2 shows the rank order of the cutback strategies health and human service directors implemented between 2011 and 2016 (Dougherty & Klase, 2009;Hajnal, 2013;Jimenez, 2014;Packard et al, 2007;Sun, 2010Sun, , 2013Troupin et al, 2013). Among eight predominant options identified in the previous literature, leaving vacant positions unfilled, an employee salary freeze, and consolidating departments ranked higher on the list, while using volunteers instead of paid employees, reducing work schedules, and retirement incentives ranked relatively lower.…”