Purpose -The purpose of this research is to investigate the role and importance of the annual report as a source of information about public sector entities.Methodology/Approach -This research uses a survey methodology to access users of public sector annual reports and is innovative because it has directly studied actual users across the entire public sector.
Findings -The findings of this research indicate that the annual report is an important source of information about public sector entities but it is not the most important source of information. This study also found that the annual report is not regarded as equally important across all public sector entity types. Differences in the importance attached to the annual report by different stakeholder groups were also noted.Research Implications -These findings have important implications for policy makers with respect to the information content of public sector annual reports. In particular the blanket approach to legislative requirements for annual reporting may need to be reviewed in view of the findings of this research that there are differing levels of importance attached to the annual report as an information source by users from different public sector entity types.Originality -The research in this paper is original in that it has, systematically and directly accessed users of public sector annual reports to determine their information sources.
ABSTRACTInternationally, the increased emphasis on performance and accountability in the public sector in the last quarter of a century has led to a greater awareness of mechanisms that are available to discharge accountability. In this respect, policy makers have placed increased reliance on the annual report. Some argue the annual report is an integral part of citizen engagement that enables government agencies to discharge their accountability obligations to a diverse group of stakeholders. Others discount the importance of annual reporting arguing that in spite of the considerable resources consumed to produce these reports there is no public interest in them. In terms of adding to this debate, there is little empirical evidence on stakeholders' use of the annual report, the importance of annual reports as an information source to stakeholders and the importance of other forms of information. This study uses a survey method to obtain the views of recipients of annual reports across three different Australian public sector entity types -government departments, local government authorities and government owned corporations to determine whether stakeholders in the public sector consider the annual report to be an important information source relative to other information sources. The study finds that the annual report is considered an important source of information, and further, that this perception varies for the different public sector entity types and across different stakeholder categories. This research has important implications for policy makers in their consideration of accountability mechanisms to st...