Public Self-Demolition in Practise: The Conclusions of the Crisis Communication of the Children Cancer Foundation from the Perspective of Public Relations

Pintér, Dániel Gergő

doi:10.3311/ppso.8472

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Role Of the Media1

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2018

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“…In the age of infocommunication, the scope of effects of crises is hard to localize. Hence, due to the lack of the rapid provision of official information and a lack of identification of the problem, the public interpretation of a crisis event -via the intermediation of media -may be greatly distorted and intensively spread (Pintér 2016a).…”

Section: Role Of the Mediamentioning

confidence: 99%

Media Bias and the Role of User Generated Contents in Crisis Management: a Case-Study about the Communication of the Hungarian Police Forces after 2016 Budapest Explosion

Pintér

2018

CJSSP

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The 2016 Budapest explosion occurred on September 24, 2016 when a young man detonated a nail bomb in an attempt to kill two patrolling police officers. This case-study analyses the official communication of the Hungarian police force, focusing on the time that elapsed until their first official reaction. I argue that the first twenty-four hours after the explosion were the most crucial, and that working with speed and efficiency is important. I claim that a successful crisis management process takes not only the bias of mass media into consideration, but also the influence of internet-user-generated content and conspiracy theories as well. The publication of a holding statement, designed to help control the message the public will hear immediately following an incident, is also essential.

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Section: Role Of the Mediamentioning

confidence: 99%