Public service motivation as a mediator of the relationship between job stress and presenteeism: a cross-sectional study from Chinese public hospitals

Deng, Jianwei; Li, Yaxin; Sun, Yangyang; Lei, Run; Yang, Tianan

doi:10.1186/s12913-019-4483-5

Cited by 18 publications

(12 citation statements)

References 47 publications

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“…Working environments might affect the presenteeism of the aging workforces. Previously, some scholars proposed that work stress would affect presenteeism [61]. Work pressure is a part of the work environment.…”

Section: Discussionmentioning

confidence: 99%

Effect of Work Environment on Presenteeism among Aging American Workers: The Moderated Mediating Effect of Cynical Hostility

Deng

Yang

et al. 2020

Sustainability

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Cynical hostility in the workplace has been studied. However, there is still no complete study examining how cynical hostility affects work performance. We examined how work environment impacts presenteeism through the mediation of cynical hostility and how chronic work discrimination moderates the relationship between work environment and cynical hostility among ageing workforces. The psychosocial vulnerability model supplies theoretical support for our model. We analyzed data from a sample of 2926 aging workforces from the Health and Retirement Study. Structural equation modeling (SEM) was used to examine the relationships with a moderated mediation model. In the final SEM model, our results showed that work environment was directly negatively associated with presenteeism. Moreover, cynical hostility was significantly inversely correlated with work environment and positively correlated with presenteeism. We found that the significant indirect effect between work environment and presenteeism can be significantly mediated by cynical hostility. In addition, cynical hostility is more likely to be affected by work environment among ageing workforces with lower levels of chronic work discrimination than those with higher levels. Enterprise, government, and employees themselves should be aware of the impact of presenteeism on ageing workforces with high levels of cynical hostility.

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Section: Discussionmentioning

confidence: 99%

Effect of Work Environment on Presenteeism among Aging American Workers: The Moderated Mediating Effect of Cynical Hostility

Deng

Yang

et al. 2020

Sustainability

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“…Challenge stress and hindrance stress had a significantly direct negative effect on PSM of healthcare workers, which differs in part from our previous hypothesis and research findings. Previous studies reported that challenge stress has a positive effect on individuals, e.g., by encouraging workers to learn and to overcome obstacles, thus benefiting career development [14,33]. We assumed that challenge stress was positively related to PSM;…”

Section: Theoretical Implicationsmentioning

confidence: 99%

“…Although no studies have examined the relationship between hindrance stress and PSM, the adverse effects of job stress, especially hindrance stress, on the individual and organization have been widely discussed in many studies based on JD-R theory. These effects include burnout [35], increased presenteeism [33], and increased turnover intention [36]. Hindrance stress includes demands that are viewed by managers as unnecessary impediments to personal growth and goal attainment, and by employees as insurmountable [14].…”

Section: Theoretical Implicationsmentioning

confidence: 99%

How Does Social Support Affect Public Service Motivation of Healthcare Workers: the Mediating Effect of Job Stress

Deng

Gao

Chen

et al. 2020

Preprint

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Background: This study examined relations between social support, job stress, and public service motivation, also assessed how social support and job stress affect public service motivation based on the job demands-resources (JD-R) theory. Methods: The survey investigated a sample of 973 healthcare workers employed in public hospitals in Beijing, Xiamen, and Guangzhou in 2017. Through random sampling according to employee number, age and job title, we selected 5% to 10% of healthcare workers in each target hospital. Finally, we got 973 valid participants, and the response rate was 93.8%. We used correlation analysis, structural equation modeling, Sobel test, and subgroup analysis to test by investigating a sample of 973 healthcare workers from 3 Chinese public hospitals. Results: Challenge stress and hindrance stress were directly inversely associated with public service motivation. Supervisor support was significantly positively associated with public service motivation, and the path from coworker support to public service motivation was significant. Supervisor support was significantly negatively associated with hindrance stress, and coworker support was significantly inversely associated with challenge stress. Hindrance stress and challenge stress significantly mediated the relations between supervisor support and public service motivation, and between coworker support and public service motivation respectively. Conclusions: Public service motivation might be raised by increasing supervisor support and coworker support and by limiting hindrance stress and challenge stress among healthcare workers in China.

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“…Two psychological conditions of workers were studied as other mediators among Chinese health care workers: affective commitment by Yang et al (2017) [24] and public service motivation by Deng et al (2019) [25]. Affective commitment and public service motivation partially mediated the associations of challenge and hindrance stress with presenteeism.…”

Section: Studies On Mediators and Pathways Of Association Between Strmentioning

confidence: 99%

Work-Related Factors Affecting the Occurrence of Presenteeism － Recent Research Trends and Future Directions

Mori

Nagata

2021

J UOEH

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Productivity loss due to presenteeism accounts for a large proportion of economic losses caused by workers' health problems. To reduce presenteeism, it is necessary to identify its causes, but, in contrast to the large amount of research on the effects of diseases and lifestyles, there is not enough research on the effects of workrelated factors on presenteeism. In this study, those factors include the work environment and the work-related psychological status of workers. The purpose of this review was to identify research trends in presenteeism, defined as work-related productivity loss, and to examine future directions for presenteeism research. We conducted a search with only the keyword "presenteeism" using MEDLINE/PubMed for the last 5 years and extracted 30 relevant articles, most of which were cross-sectional studies. The articles were categorized into the following themes: 1) studies on the associations of various stress models and factors with presenteeism; 2) studies on the mediators and the pathways of association between stress factors and presenteeism; 3) studies on the relationships between organizational factors and presenteeism; and 4) studies on the link between workers' positive and negative psychological status and presenteeism. Our findings showed that, over the last 5 years, the relationship between psychological stress and presenteeism has been extended to include a variety of stress models and stressors. In addition, by putting many models and factors into a single statistical model and adjusting for their interrelationships, important factors have been examined by ensuring that a significant relationship with presenteeism remains. As there is still a lack of longitudinal studies necessary to discuss causality, more research of higher quality is needed.

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Public service motivation as a mediator of the relationship between job stress and presenteeism: a cross-sectional study from Chinese public hospitals

Cited by 18 publications

References 47 publications

Effect of Work Environment on Presenteeism among Aging American Workers: The Moderated Mediating Effect of Cynical Hostility

Effect of Work Environment on Presenteeism among Aging American Workers: The Moderated Mediating Effect of Cynical Hostility

How Does Social Support Affect Public Service Motivation of Healthcare Workers: the Mediating Effect of Job Stress

Work-Related Factors Affecting the Occurrence of Presenteeism － Recent Research Trends and Future Directions

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