2021
DOI: 10.52970/grsse.v1i2.119
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Public Service Quality Improvement Strategy by Cirebon City Government Regarding the Granting of Trade-Business-License

Abstract: This study aims to identify and analyze the strategy to improve trade business licensing (SIUP) services implemented by the Cirebon City Government. The research method used is the descriptive qualitative research method. Data was collected using interviews, observation, documentation, and online data searching techniques. The results of this study indicate that: 1. The quality of SIUP services has been running quite well but not optimal enough when viewed from the dimensions of reliability, physical evidence … Show more

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“…Education will shape identity through skills, morality, intellect and lead to the world of work. Services in the education sector include service groups, namely services that produce various forms of services needed by the public, for example education, health care, transportation, postal services, and so on [5]. An optimal increase in educational potential, it is better for the Education Office to control the increase in educational potential so that students who are unable and drop out of school but excel are given the opportunity to enjoy education, because education is the right of all children of the nation [6].…”
Section: Introductionmentioning
confidence: 99%
“…Education will shape identity through skills, morality, intellect and lead to the world of work. Services in the education sector include service groups, namely services that produce various forms of services needed by the public, for example education, health care, transportation, postal services, and so on [5]. An optimal increase in educational potential, it is better for the Education Office to control the increase in educational potential so that students who are unable and drop out of school but excel are given the opportunity to enjoy education, because education is the right of all children of the nation [6].…”
Section: Introductionmentioning
confidence: 99%