Public speaking performance improvement as a function of information processing in immediate and delayed feedback interventions

Abstract

Treatments of performance feedback in the communication literature have generally focused on the pragmatic advantages of such systems while remaining uncritical of the information processing context in which such instructional interventions are employed. Communication theorists have distinguished between tasks that require conscious deliberation and tasks that are executed automatically. In the present study, the efficacy of using immediate and delayed feedback in generating improvement on a subsequent performance, for tasks which vary in information processing requirements, was examined. Analyses indicate that immediate feedback intervention is more effective when automatic processing occurs while delayedfeedback produces greater change with tasks involving deliberative and effortful processing. Interpretation of the findings, in light of extant theory and research, is provided.

Presentation Trainer, your Public Speaking Multimodal Coach

“…In order to come up with an effective tool to train public speaking skills, we decided to build upon the assumption that immediate feedback is proven to be more effective for training nonverbal communication [16], and that a dashboard interface to provide this feedback has been shown to be far from ideal [22]. Therefore the version of the PT described in this article has the capability analyze the user's performance, and to accordingly select at most one nonverbal communication aspect to be presented as feedback.…”

Stand Tall and Raise Your Voice! A Study on the Presentation Trainer

“…One of these dimensions refers to the timing of feedback, which can be delayed or immediate [10]. While training for public speaking, immediate feedback has been proven to have a superior influence in the development of the nonverbal communication skills [11]. The channel of feedback is another feedback dimension that we considered to be relevant for our designs.…”

Presentation Trainer: Polishing Your Communication Skills

“…The timing, in which this feedback is given, delayed or immediate [2], has also shown to be an important factor regarding the learning outcomes. Revealing that immediate feedback is far more efficient for aspects that can be corrected immediately, such as the nonverbal communication of the speaker [3]. The implementation of immediate feedback in general, not only for public speaking, is still a challenge.…”