Pushing back the frontiers: management control and work intensification under JIT/TQM factory regimes

Delbridge, Rick; Turnbull, Peter; Wilkinson, Barry

doi:10.1111/j.1468-005x.1992.tb00024.x

Cited by 263 publications

(149 citation statements)

References 10 publications

(4 reference statements)

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“…On the one hand, advocates of lean manufacturing claim that employees within this context work 'smarter' rather than harder and experience less work-related stress than their counterparts under mass production or Tayloristic systems (Wickens, 1995;Womack, Jones & Roos, 1990). On the other hand, critics argue that this managerial approach leads to work intensification for employees (Delbridge, Turnbull & Wilkinson, 1992) and represents 'management by stress' Parker & Slaughter, 1988). Despite these claims, surprisingly little empirical evidence exists to answer the on-going debate as to whether lean is 'mean' (Anderson-Connolly, Grunberg, Greenberg & Moore, 2002;Parker, 2003).…”

Section: Introductionmentioning

confidence: 99%

Job design under lean manufacturing and the quality of working life: a job demands and resources perspective

Cullinane

Bosak

Flood

et al. 2014

The International Journal of Human Resource Management

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ii Declaration I hereby certify that this material, which I now submit for assessment on the programme of study leading to the award of Doctor of Philosophy is entirely my own work, and that I have exercised reasonable care to ensure that the work is original, and does not to the best of my knowledge breach any law of copyright, and has not been taken from the work of others save and to the extent that such work has been cited and acknowledged within the text of my work. Flood. Patrick has provided great support and guidance during the past four years. He was also very influential in my decision to undertake the PhD during my time as a teaching assistant in DCU, and I will always be grateful for that push in the right direction. Over the past four years Janine has become both a wonderful mentor and a great friend. She has acted as my personal coach during this time and continued to build my confidence in my writing, presenting, and analytical skills, particularly when I was feeling insecure. Janine has also been a great advocate of my career and helped me to broaden my skills during my time as a PhD student in terms of teaching, writing and networking. The activities we were involved in together kept me sane and allowed me to maintain balance and perspective on my research. Both supervisors shared their wide international network of colleagues with me during my research which allowed me to meet and work with a number of very influential and interesting people over the years. It was a pleasure to work with you both.I would also like to thank Professor Eva Demerouti (Eindhoven University of Technology) with whom I collaborated with throughout this research. Eva was extremely accommodating when I approached her as an inexperienced and nervous first year student wanting to draw on her time and expertise in the area of engagement and burnout. I am very grateful for all the time, advice and encouragement she provided at our meetings in Utrecht, Eindhoven and during conferences. I also wish to acknowledge the time and effort spent by Eva in reading my work and assisting me with my statistical analysis, which is greatly appreciated. AbstractStudies to date which examine the quality of working life under lean manufacturing have yielded contradictory findings, whereby positive, negative and contingent effects on employee well-being have been demonstrated. A large contributor to these inconsistencies is the absence of an applicable model of job design which captures the complex socio-technical nature of this context. This research proposes and tests a model of job design under lean manufacturing using the Job Demands-Resources framework in order to capture the distinct motivational and health-impairing potential of this context. Cross-sectional data was collected from 200 employees working in a multi-national pharmaceutical manufacturing organisation with extensive lean usage. The findings supported hypotheses relating to the direct and interactive effects of lean-specific resources and demands in the prediction of ...

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Section: Introductionmentioning

confidence: 99%

Job design under lean manufacturing and the quality of working life: a job demands and resources perspective

Cullinane

Bosak

Flood

et al. 2014

The International Journal of Human Resource Management

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“…Não obstante, a combinação de técni-cas e ênfase na motivação nas escolas de Gestão de Recursos Humanos (HRM) e Gestão para a Qualidade Total (GQT), nos anos 1990 vieram mais uma vez desafiar diretamente os pressupostos de conflito e controle inerentes à perspectiva do processo de trabalho (KNIGHTS et al, 1993;STOREY, 1995;DELBRIDGE et al, 1992). O que se seguiu foi mais de uma década de análise e debate a respeito de sugestões de que o trabalho estava se tornando mais satisfatório/unificado, e que uma forma unitária de relações industriais estava se tornando a norma na qual os sindicatos eram ou desnecessários ou mais conciliatórios (ACKERS et al, 1996;THOMPSON e SMITH, 2010).…”

Section: Trabalhando Em Cadeiasunclassified

Cadeias de valor sustentáveis e trabalho: dos conceitos à prática

Pegler

2015

REPOCS

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O objetivo deste artigo é explorar o potencial de melhoria dos direitos trabalhistas dentro de cadeias de valor sustentáveis. Uma preocupação central é como aprimorar as lentes conceituais que usamos para analisar a posição e o papel do trabalho nas cadeias. A questão fundamental que serve de ponto de partida em relação à sustentabilidade é, portanto, se a “lógica” dos dirigentes das cadeias (por exemplo, das firmas líderes, compradores, financiadores e coordenadores de logística) podem ser compatíveis com a “lógica” daqueles que fornecem e ajudam a construir o produto. A construção de uma metodologia para este tipo de estudo deve envolver uma série de observações empíricas e debates conceituais relacionados às cadeias globais de valor (CGV) – isto é, processos físicos de produção que ligam países, mas também processos que incorporam mensagens (“lógicas”) que são transmitidas através do espaço. A questão é sobre como descrevemos e conceitualizamos a gestão, a evolução e a legitimidade da(s) mensagem(ns) imersas nestas cadeias.

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“…Ici, les transformations par la Qualité conduisent à un contrôle plus raffiné des ouvriers par la responsabilisation et le travail d'équipe mais sans réel transfert de pouvoir entre les acteurs de l'entreprise (Dawson et Webb, 1989;Sewell et Wilkinson, 1992;Delbridge et al, 1992). La GIQ propose une «révolution mentale» dans laquelle l'autonomie et le contrôle du travail sont contrés (Tuckman, 1995) par de nouveaux moyens panoptiques de surveillance (McArdle et al, 1995).…”

Section: -Introduction: La Qualité à La Source Des Transformations Dunclassified

Gestion Intégrale de la Qualité: univers des acteurs et contexte d'innovation

Harrisson¹

1999

Labour / Le Travail

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Pushing back the frontiers: management control and work intensification under JIT/TQM factory regimes

Cited by 263 publications

References 10 publications

Job design under lean manufacturing and the quality of working life: a job demands and resources perspective

Job design under lean manufacturing and the quality of working life: a job demands and resources perspective

Cadeias de valor sustentáveis e trabalho: dos conceitos à prática

Gestion Intégrale de la Qualité: univers des acteurs et contexte d'innovation

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