Qualitative and Critical Research in Information Systems and Human Computer Interaction: Divergent and Convergent Paths

Wynn, Eleanor; Hult, Helena Vallo

doi:10.1561/2900000014

Cited by 6 publications

(2 citation statements)

References 245 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…However, even though there are seemingly clear and distinct differences between the design methods, critical design has not received much uptake in research (Bardzell et al , 2012). One reason might be that a critical design approach challenges the value traditionally given to efficiency (rather than responsibility) in research on meaning-making of work (Wynn and Vallo Hult, 2019). Another reason might be confusion in how to apply the method reason (Bardzell et al , 2012), while another reason can be the lack of application areas for critical design as a design method.…”

Section: Related Researchmentioning

confidence: 99%

Learning sustainable work through critical design: a case study of a hackathon to prepare the future workforce

Íslind

Norström

2020

JWL

View full text Add to dashboard Cite

Purpose This paper aims to explore the future of work by investigating how work can be practiced to meet global sustainability goals. The authors draw from empirical findings from a case of critical design session with university students. The aim of the design session was, on the one hand, to embed sustainability into education and, on the other hand, to prepare students with necessary conceptual tools to be prepared for future work. The research questions explored are: What do students learn through engagement in critical design, and how can that foster sustainable work? Design/methodology/approach The research approach is a case study, drawing on critical design activities with 45 students at a university course. The data consists of students’ reflections on their design efforts and one researcher’s field notes from the design session. Findings The findings show that the students engaged in critical design learn different aspects of sustainable work: how to be solution oriented, how to use technology to do good in the world and outside-the-box thinking skills. Originality/value The authors contribute extended insight into what it means to work for sustainable development, hence doing sustainable work, and how sustainable work can be conducted in practice. The authors discuss three dimensions of sustainable work that we argue are essential to understand how professionals can work towards increased sustainability. The three dimensions are: participation-based work, practice-based work and context-based work.

show abstract

Section: Related Researchmentioning

confidence: 99%

Learning sustainable work through critical design: a case study of a hackathon to prepare the future workforce

Íslind

Norström

2020

JWL

View full text Add to dashboard Cite

show abstract

“…Qualitative research methods allow for such explorations and have been used to examine mHealth solutions [ 36 , 37 ], study human-computer interaction [ 38 ], and develop personas used to guide decision-making during design [ 39 ]. Consequently, qualitative research has been used in the design of mHealth solutions for health systems [ 15 , 16 , 18 , 20 , 40 , 41 ].…”

Section: Introductionmentioning

confidence: 99%

The Vinyasa Tool for mHealth Solutions: Supporting Human-Centered Design in Nascent Digital Health Ecosystems

Thomas,

Kalidindi,

Waghmare

et al. 2023

JMIR Form Res

View full text Add to dashboard Cite

Background mHealth (mobile health) systems have been deployed widely in low- and middle-income countries (LMICs) for health system strengthening, requiring considerable resource allocation. However, most solutions have not achieved scale or sustainability. Poor usability and failure to address perceived needs are among the principal reasons mHealth systems fail to achieve acceptance and adoption by health care workers. A human-centered design approach to improving mHealth system use requires an exploration of users’ perceptions of mHealth systems, including the environmental, user-related, and technological aspects of a system. At present, there is a dearth of contextually intelligent tools available to mHealth developers that can guide such exploration before full-scale development and deployment. Objective To develop a tool to aid optimization of mHealth solutions in LMICs to facilitate human-centered design and, consequently, successful adoption. Methods We collated findings and themes from key qualitative studies on mHealth deployment in LMICs. We then used the Informatics Stack framework by Lehmann to label, sort, and collate findings and themes into a list of questions that explore the environment, users, artifacts, information governance, and interoperability of mHealth systems deployed in LMICs. Results We developed the Vinyasa Tool to aid qualitative research about the need and usability of mHealth solutions in LMICs. The tool is a guide for focus group discussions and key informant interviews with community-based health care workers and primary care medical personnel who use or are expected to use proposed mHealth solutions. The tool consists of 71 questions organized in 11 sections that unpack and explore multiple aspects of mHealth systems from the perspectives of their users. These include the wider world and organization in which an mHealth solution is deployed; the roles, functions, workflow, and adoption behavior of a system’s users; the security, privacy, and interoperability afforded by a system; and the artifacts of an information system—the data, information, knowledge, algorithms, and technology that constitute the system. The tool can be deployed in whole or in part, depending on the context of the study. Conclusions The Vinyasa Tool is the first such comprehensive qualitative research instrument incorporating questions contextualized to the LMIC setting. We expect it to find wide application among mHealth developers, health system administrators, and researchers developing and deploying mHealth tools for use by patients, providers, and administrators. The tool is expected to guide users toward human-centered design with the goal of improving relevance, usability, and, therefore, adoption.

show abstract

Human Work Interaction Design for Socio-Technical Theory and Action

Clemmensen

2021

Human Work Interaction Design

View full text Add to dashboard Cite

Qualitative and Critical Research in Information Systems and Human Computer Interaction: Divergent and Convergent Paths

Cited by 6 publications

References 245 publications

Learning sustainable work through critical design: a case study of a hackathon to prepare the future workforce

Learning sustainable work through critical design: a case study of a hackathon to prepare the future workforce

The Vinyasa Tool for mHealth Solutions: Supporting Human-Centered Design in Nascent Digital Health Ecosystems

Human Work Interaction Design for Socio-Technical Theory and Action

Contact Info

Product

Resources

About