Management
AbstractPurpose: Employees eat regularly in workplace foodservice settings, thus the food served can significantly impact their overall diet. Workplace foodservice providers are facing several challenges, including changing consumer demands, partial blame for high levels of obesity and the delivery of accessible information that can encourage healthier food choices. This paper explores the industry perspective on consumer information needs and will assess the challenges faced by foodservice providers in terms of responding to these in a workplace setting.
Methodology:A qualitative approach was adopted, involving ten in-depth semi-structured interviews with contract catering managers in the UK and Germany. Social Implications: The provision of enhanced dish information has been found to influence consumers' to make more healthful selections. This is an important public health issue given the growing rates of obesity and diabetes type 2.Originality: This study makes an original contribution by exploring the industry perspective on consumer needs for information and on how this information can be provided.