Qualitative Research Method - Phenomenology

Rich

et al. 2020

SCM

Purpose This paper aims to explore patient to care provider reverse exchanges to improve the care processes and service supply chain using an online feedback platform. This paper demonstrates how a better understanding of timely and unsolicited feedback (“voice of the patient as a customer”) stimulates local interventions to improve service delivery and enact the essential characteristics of highly reliable organisations (HRO). Design/methodology/approach A realist approach involving an exploratory hospital case study using user feedback from an IT patient feedback platform. The methodology included interviews, secondary data and access to thousands of patient feedback narratives. Findings The findings show that a systems approach to the supply chain, using real-time feedback to enact process improvement is beneficial and a fruitful source of innovation for professional services staff. The setting of the improvement focusses on a true “voice of the customer” rather than attempting to improve arbitrarily internal process efficiency has major benefits for staff and their engagement with the right interventions to support higher performance. Practical implications The findings show major positive benefits for the adaptation and constant reflection of staff on the service provided to patients. The approach provides a means of reflecting as to whether the current supply chain and service provision are fit for purpose, as well as reliable, efficient and of value to the consumer. Originality/value This study is one of a few that adopt the consumer orientation needed to fully exploit the concepts of patient-centric improvement by including dynamic feedback in the supply chain and systems approach to care.

Section: Data Collection and Analysismentioning

confidence: 99%

Creating highly reliable health care organisations through reverse exchanges

Rich

et al. 2020

SCM

“…Large sample sizes are often needed for methods associated with positivism. Alternatively, interpretivism is often used in qualitative research [21]. Interpretivism views reality as being a construct of ones perception (thus there are multiple realities); the researcher and researched are in a collaborative scenario.…”

Section: Discussionmentioning

confidence: 99%

The Supporting Literature and Methods of the Civilian Prisoner of War Study

Doolan¹,

Willetts²,

Eckfield³

et al. 2016

Int J Nurs Clin Pract

Little is known of the lived experience of civilians who were Prisoners of War as children. This manuscript describes a review of relevant literature and the hermeneutic phenomenology methods used in a study of World War II Prisoner of War survivors from a civilian prison camp in Manila Philippines. Because of the food, safety and other environmental concerns associated with this group, Maslow's Hierarchy of needs is reviewed to provide a relevant theoretical perspective. Existing research pertaining to resilience, PTSD, and Prisoners of War are discussed. Study methods along with their theoretical underpinnings are described and information is presented as to how the research team sought to avoid bias when conducting the study. Review ArticleOpen Access IntroductionThis manuscript describes a review of relevant literature and the hermeneutic phenomenology methods used in a study of World War II Prisoner of War survivors from a civilian prison camp in Manila Philippines. The participants of this study were all interned in Santo Tomas Internment Camp during World War II. During that war, about 7,300 U.S. civilians along with other allied citizens were held as Prisoners of War in Japanese internment camps located in the Philippines [1]. Most of these internees were located at Santo Tomas University in Manila Philippines (henceforth Santo Tomas Internment Camp). The internment camp was in operation for just over 3 years, from January 4, 1942 to February 3, 1945. The camp population was not static, but quickly exceeded 3,000 prisoners, many of whom were children. In May 1943 the camp population was 3,691 [2]. Internees received inadequate nutrition over a prolonged period resulting in severe malnourishment, especially during the final 8 to 12 months of internment. The mortality rate among U.S. civilian Prisoners of War in the Philippines during World War II was 7.9%. This is twice what would be normally expected within a population of similar age and demographic characteristics; the greatest proportion of these deaths occurred during the final 4 months of internment, primarily due to malnutrition [1].The aim of the study was to examine the lived experience of allied citizen survivors of World War II Internment Camps in the Philippines with a focus on health behaviors, beliefs, and practices including coping mechanisms and the development of resilience. While the intent of hermeneutic phenomenology is to experience a descriptive account of an event before interpreting and assigning meaning to it, it is recognized that in order to be sensitive to the subtleties and nuances in these individuals' reports, researchers should be aware of the theoretical and interpretive viewpoints they may have brought to their effort [3]. Because the participants were children at the time of their internment, information obtained are likely to provide insights about how these internees persevered after having experienced a traumatic event at a formative time in their lives. Therefore, this paper will describe the population and ...

Regional Science Policy & Practice

“…Qualitative research is a systematic and subjective approach to highlight and explain daily life experiences and to give them further meaning (Burns & Grove, ). Conceptually, individuals are understood to perceive the world differently because of their own experiences and perceptions in different contexts (Khan, ).…”

Section: Methodsmentioning

confidence: 99%

Olive crops and rural development: Capital, knowledge and tradition

Cohard

Martínez

Simon

2019

Olive-growing territories are undergoing a strong challenge within globalization. New methods of planting worldwide are reducing costs and improving harvesting processes. In turn, the international value chain of olive oil is being increasingly managed in a professional way, giving rise to new and better olive oils that are opening new niches in new and old markets. Will traditional olive oil Mediterranean regions be able to adapt their model of production in order to face a new situation in the market? The answer is conditioned by the struggle between the knowledge of the sector and the regional traditions.