Qualitative studies using in‐depth interviews with older people from multiple language groups: methodological systematic review

Fryer, Caroline; Mackintosh, Shylie; Stanley, Mandy; Crichton, Jonathan

doi:10.1111/j.1365-2648.2011.05719.x

Cited by 28 publications

(22 citation statements)

References 46 publications

(129 reference statements)

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“…Poor English language proficiency has been associated with worse health outcomes (Fryer et al, 2011;Wisnivesky et al, 2009). Having information relayed through a thirdparty can lead to partial or misinformation (Monroe and Shirazian, 2004;Woloshin et al, 1997).…”

Section: Discussionmentioning

confidence: 99%

What are the barriers and facilitators to exercise and physical activity uptake and adherence among South Asian older adults: A systematic review of qualitative studies

Horne¹,

Tierney²

2012

Preventive Medicine

109

118

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Section: Discussionmentioning

confidence: 99%

What are the barriers and facilitators to exercise and physical activity uptake and adherence among South Asian older adults: A systematic review of qualitative studies

Horne¹,

Tierney²

2012

Preventive Medicine

109

118

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“…After the training session, workers were given a small number of surveys, usually five, to complete with women from their own communities, and they were then debriefed to discuss any issues arising during the interview process and to answer outstanding questions. The debriefing process also provided feedback to help better understand the meaning of responses [18]. The bilingual workers were then given the option of completing further surveys with other women from their community.…”

Section: Discussionmentioning

confidence: 99%

“…Although there is a significant body of literature describing the use of bilingual/bicultural workers in qualitative research [14,18], literature that discusses working with bilingual/bicultural workers for questionnaire administration in quantitative studies, especially for participants with no or minimal literacy, is a relatively new area. With that in mind, this paper can contribute to this area of research.…”

Section: Discussionmentioning

confidence: 99%

Overcoming language barriers in community-based research with refugee and migrant populations: options for using bilingual workers

Lee¹,

Sulaiman-Hill

Thompson

2014

BMC Int Health Hum Rights

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BackgroundAlthough the challenges of working with culturally and linguistically diverse groups can lead to the exclusion of some communities from research studies, cost effective strategies to encourage access and promote cross-cultural linkages between researchers and ethnic minority participants are essential to ensure their views are heard and their health needs identified. Using bilingual research assistants is one means to achieve this. In a study exploring alcohol and other drug service use by migrant women in Western Australia, bilingual workers were used to assist with participant recruitment and administration of a survey to 268 women who spoke more than 40 different languages.DiscussionProfessional interpreters, bilingual students, bilingual overseas-trained health professionals and community sector bilingual workers were used throughout the research project. For the initial qualitative phase, professional interpreters were used to conduct interviews and focus group sessions, however scheduling conflicts, inflexibility, their inability to help with recruitment and the expense prompted exploration of alternative options for interview interpreting in the quantitative component of the study. Bilingual mature-age students on work placement and overseas-trained health professionals provided good entry into their different community networks and successfully recruited and interviewed participants, often in languages with limited interpreter access. Although both groups required training and supervision, overseas-trained health professionals often had existing research skills, as well as understanding of key issues such as confidentiality and referral processes. Strategies to minimise social desirability bias and the need to set boundaries were discussed during regular debriefing sessions. Having a number of workers recruiting participants also helped minimise the potential for selection bias. The practical and educational experience gained by the bilingual workers was regarded as capacity building and a potentially valuable community resource for future health research projects.SummaryThe use of bilingual workers was key to the feasibility and success of the project. The most successful outcomes occurred with students and overseas-trained health professionals who had good community networks for recruitment and the required linguistic skills. By describing the advantages and disadvantages encountered when working with bilingual workers, we offer practical insights to assist other researchers working with linguistically diverse groups.

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“…Being well-prepared and having a good ability to establish rapport as an interviewer are known to be essential to reduce respondents’ levels of anxiety [24]. Respondents also prefer interviewers that they know [25], have similar characteristics to them [26], and use their preferred language [27]. Solutions applied by the interviewers in this study, such as involving personal networks and explaining informed consent in simple, easy-to-understand words, were effective in coping with the problem of finding respondents.…”

Section: Discussionmentioning

confidence: 99%

Employing quality control and feedback to the EQ-5D-5L valuation protocol to improve the quality of data collection

et al. 2016

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ObjectivesIn valuing health states using generic questionnaires such as EQ-5D, there are unrevealed issues with the quality of the data collection. The aims were to describe the problems encountered during valuation and to evaluate a quality control report and subsequent retraining of interviewers in improving this valuation.MethodsData from the first 266 respondents in an EQ-5D-5L valuation study were used. Interviewers were trained and answered questions regarding problems during these initial interviews. Thematic analysis was used, and individual feedback was provided. After completion of 98 interviews, a first quantitative quality control (QC) report was generated, followed by a 1-day retraining program. Subsequently individual feedback was also given on the basis of follow-up QCs. The Wilcoxon signed-rank test was used to assess improvements based on 7 indicators of quality as identified in the first QC and the QC conducted after a further 168 interviews.ResultsInterviewers encountered problems in recruiting respondents. Solutions provided were: optimization of the time of interview, the use of broader networks and the use of different scripts to explain the project’s goals to respondents. For problems in interviewing process, solutions applied were: developing the technical and personal skills of the interviewers and stimulating the respondents’ thought processes. There were also technical problems related to hardware, software and internet connections. There was an improvement in all 7 indicators of quality after the second QC.ConclusionTraining before and during a study, and individual feedback on the basis of a quantitative QC, can increase the validity of values obtained from generic questionnaires.

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Qualitative studies using in‐depth interviews with older people from multiple language groups: methodological systematic review

Cited by 28 publications

References 46 publications

What are the barriers and facilitators to exercise and physical activity uptake and adherence among South Asian older adults: A systematic review of qualitative studies

What are the barriers and facilitators to exercise and physical activity uptake and adherence among South Asian older adults: A systematic review of qualitative studies

Overcoming language barriers in community-based research with refugee and migrant populations: options for using bilingual workers

Employing quality control and feedback to the EQ-5D-5L valuation protocol to improve the quality of data collection

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