“…For example, when patients had an appointment rescheduled without notifying the nurses, the registrations in RevNatus were missing. When this occurred, the nurses often had to enter data in retrospect based on the patient’s record, confirming the findings from other studies that the workload increases if the register work is not integrated into the daily routines [ 15 , 21 , 36 , 37 ]. If the web-based forms have not completely replaced paper forms, the data-entry workload will be dual [ 21 , 36 , 37 ].…”