Quality And Safety Management Systems: Joint Action For Certification Of Small Firms In An Industrial Cluster In Brazil

Gerólamo, Mateus Cecílio; Carpinetti, Luiz César Ribeiro; Vitoreli, Gislaine Aparecida; Sordan, Juliano Endrigo; Lima, Carlos Henrique Bertucci

doi:10.7166/25-1-618

Cited by 6 publications

(3 citation statements)

References 45 publications

(58 reference statements)

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“…Some recently published studies concern with cases of abandonment of integrated management (Gianni and Gotzamani, 2015), the integration of risk management in IT settings within MSs (Barafort et al , 2016), the development of IMSs in the food activity sector (Surkov et al , 2015), the analysis of IMSs encompassing solely the QMS and the OHSMS (Gerolamo et al , 2014; Vitoreli and Carpinetti, 2013), the performance indicators adopted in an integrated context (Olaru, Pirnea, Hohan and Maftei, 2014), the analysis of the specifications, such as PAS 99, that may assist on the implementation of IMSs (Nowicki et al , 2013) and on the resources needed for a proper integrated management (Savino and Batbaatar, 2015). The relationship within the OHSMS and QMS was pointed out by Karanikas (2014); MSs integration as a pillar for organizational sustainability was discussed by Mohamad et al (2014) and Mežinska et al (2013); Oliveira (2013) listed some guidelines for the integration of certifiable MSs; Bamber et al (2014) revised the ISO MSs certification in the UK agricultural sector; Mesquida and Mas (2015) and Marques et al (2014) brought to the light some of the issues concerning the integration of IT service management requirements into the organizational MS; and Ibarra and Calarge (2014) presented a proposal to leverage improvements on IMSs applying Zachman’s arquitecture.…”

Section: Literature Reviewmentioning

confidence: 99%

Management systems integration: survey results

Domingues

Sampaio

Arezes

2017

IJQRM

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Purpose The purpose of this paper is to report the results from a survey carried out among Portuguese companies with their management systems (MSs) certified according to, at least two of the following standards: ISO 9001, ISO 14001 and OHSAS 18001. In addition, the results from a second survey conducted amid a group of experts that pointed out several aspects that impact on the integration level will be dissected. Design/methodology/approach The phenomenon of MSs integration is hardly transferable to a contained environment so some of the common research methods traditionally adopted include case studies, surveys, interviews and observation in situ. The findings from two surveys online among Portuguese companies and Portuguese experts are reported in the current paper. Findings The results suggest that a set of common characteristics is present on the majority of the surveyed companies. On first hand, there is evidence of an effective integration of the policies and the existence of an integrated system manager on the organizational structure of the companies. On the other hand, results suggest that training was provided to top management concerning integration issues, an integrating concept was taken into account during the implementation process and tools, and methods and objectives of the subsystems are aligned. Research limitations/implications This paper addresses the issues raised in the mainstream scientific bibliography through the collection of information amidst Portuguese companies. At this stage, it is not possible to infer at which extent the conclusions may be transferable to other geographic contexts. The small number of companies that completed the survey precludes the statistical generalization of the findings but the analytical generalization is not impaired. Originality/value The authors believe that the conclusions of this paper may aid both practioneers and scholars in the understanding of a complex but manageable organizational phenomenon. In addition, through the contents of this paper companies may collect information regarding the pertinent issues to address when developing their IMSs.

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Section: Literature Reviewmentioning

confidence: 99%

Management systems integration: survey results

Domingues

Sampaio

Arezes

2017

IJQRM

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“…These operations align with the characteristics described by Wenger (1998). Firstly, members learn from each other to enhance their digital marketing capabilities and engage in integrated marketing, demonstrating mutual engagement for more productive learning and development (Gerolamo, Carpinetti, Vitoreli, Sordan & Lima, 2014). Secondly, members share a common mission and collaborate for mutual benefit, reflecting the characteristics of a joint venture.…”

Section: Introductionmentioning

confidence: 57%

Unlocking Innovation and Sustainability in Communities of Practice: Exploring Duality in SME Clusters

Gau

2023

IJBSI

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The significance of industrial clusters in the development of small and medium enterprises (SMEs) in remote areas has long been acknowledged. However, there is a lack of research examining innovation and sustainability within these clusters through the lens of Communities of Practice (CoPs). Thus, this study was carried out to specifically investigate the concept of Duality in SME clusters in remote regions of Taiwan to comprehend how Duality contributes to innovation and sustainability in these clusters. To gather data, a combination of purposive and snowball sampling methods was used. We visited a total of 12 SME clusters and interviewed the cluster leader and a senior member within each cluster, resulting in 24 respondents in total. The findings indicated that innovation within SME industrial clusters in remote areas of Taiwan is spurred by the concept of Duality, which is deeply rooted in shared practices and collaborative tasks. These collaborative tasks and shared practices facilitate continuous cycles of mutual engagement, joint enterprise, and shared repertoire, ultimately nurturing creativity. It was confirmed that the concept of Duality allows for clarifying how SME clusters establish their learning mechanisms, not only enhancing creativity but also reinforcing sustainability.

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“…This is possible because a QMS is a tool capable of bringing control and standardization to an organizational processes. Thus, it allows the effectiveness of actions to be measured without losing focus on meeting consumer expectations [3][4][5][6].…”

Section: Introductionmentioning

confidence: 99%

Maturity Models for Testing and Calibration Laboratories: A Systematic Literature Review

Gerônimo

Lenzi

2023

Sustainability

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Currently, testing and calibration laboratories are undergoing organizational restructuring in view of technical and regulatory requirements. To assist these laboratories, maturity models (MMs) can be used for the implementation and maintenance of management systems. The use of fuzzy logic is often found in association with the construction of MMs. Fuzzy logic helps in the construction of these models, removing subjective elements from the maturity assessment. Therefore, the objective of this study was to perform a systematic literature review (SLR) using the Methodi Ordinatio focused on MMs built with fuzzy logic that aim to evaluate the degree of maturity of testing and calibration laboratories that have implemented ISO/IEC 17025 for their quality management systems (QMSs). This analysis was performed with articles published between 2012 and 2022 in several databases using keywords such as “maturity model”, “fuzzy” and “ISO 17025” and resulted in 18 articles, which made up the bibliographic portfolio. After analyzing the content of these studies, it was possible to conclude that, although no study specifically discussed this MM, the discovered articles were important for presenting ideas and suggestions for future research.

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Quality And Safety Management Systems: Joint Action For Certification Of Small Firms In An Industrial Cluster In Brazil

Cited by 6 publications

References 45 publications

Management systems integration: survey results

Management systems integration: survey results

Unlocking Innovation and Sustainability in Communities of Practice: Exploring Duality in SME Clusters

Maturity Models for Testing and Calibration Laboratories: A Systematic Literature Review

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