Quality disparity in terms of clients’ satisfaction with selected exempted health care services provided in Ethiopia: Meta-analysis

Gietaneh, Wodaje; Alle, Atsede; Alene, Muluneh; Assemie, Moges Agazhe

doi:10.1016/j.hpopen.2022.100068

Cited by 4 publications

(1 citation statement)

References 42 publications

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“…This association might be because the attitude toward the vaccine helps mothers develop a sense of protecting their children from a certain type of communicable disease. This nding is consistent with two ndings obtained in Ethiopia, in Saudi Arabia (55,56). The other possible explanation for this might be that having a positive attitude about the advantages and disadvantages of childhood immunization services enables mothers and caregivers to engage in a friendly approach while taking services.…”

Section: Discussionsupporting

confidence: 93%

Satisfaction with childhood vaccine services and associated factors among parents in Ethiopia: A systematic review and meta-analysis

Zeleke,

Gonete,

chekole

et al. 2024

Preprint

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Background: Parents’ satisfaction with child vaccination services is related to quality of care, and at the same time, it affects quality of the health care outcomes. However, there is a paucity of evidence on parents’ satisfaction with vaccination services. Thus, this study aimed to assess the level of satisfaction with childhood vaccination services and associated factors among parents in Ethiopia. Methods: The Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines were used for this study. Both published and unpublished articles conducted in Ethiopia on parents’ satisfaction with childhood vaccination care services were searched. A total of 147,000 articles were retrieved international databases (Scopus, MEDLINE/ PubMed, Web Science, Science Direct, Google Scholar, and National Digital Library repositories), 146,987 of which were excluded, while only 13 articles were included in the meta-analysis. The search for articles was conducted during the period of April 3–30, 2024. For the methodological quality assessment of the included articles, a modified version of the Newcastle-Ottawa Scale adapted for cross-sectional studies was used. Stata version 11 software was used for analysis. A random-effects model was used to calculate pooled estimates. The I2 test was used to assess the heterogeneity of the studies. Results: The overall level of parental satisfaction with child vaccine services in Ethiopia was 65.6% (95% CI: 58.74, 72.44%). Parents knowledge (AOR=1.93; 95% CI: 1.09–3.42), favorable attitudes (AOR=3.42; 95% CI: 1.86–5.62), greeting/welcome approach services (AOR=3.89; 95% CI: 1.80–8.41), and waiting less than 30 minutes to receive child vaccination services (AOR=2.58, 95% CI: 1.25–5.35) were positive determinants of the outcome variable. Conclusions: This study revealed that only two-thirds of parents were satisfied with child vaccination services. Quality assurance activities that assess parental satisfaction with child vaccination care may have added value in identifying children who are less likely to receive timely vaccination services. Policymakers and decision-makers in Ethiopia should design strategies to optimize parental satisfaction with healthcare services by providing client-centered care. Moreover, the ministry of health should design compassionate respectful care provision guidelines and we also strongly recommend that a special emphasis be given to timely and greeting approach healthcare service provisions.

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Section: Discussionsupporting

confidence: 93%

Satisfaction with childhood vaccine services and associated factors among parents in Ethiopia: A systematic review and meta-analysis

Zeleke,

Gonete,

chekole

et al. 2024

Preprint

View full text Add to dashboard Cite

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An Assessment of Provider Payment Mechanisms (PPMs) in Ethiopia: Implications for Redesign of PPMs and Progress Toward Universal Health Coverage

Koricho,

Zerayacob,

Abebe

et al. 2024

Health Systems & Reform

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Women's satisfaction with comprehensive abortion care services and associated factors in central Gondar zone public primary hospitals, northwest Ethiopia, 2023

Tibebu,

Alemu,

Rade

et al. 2024

Front. Reprod. Health

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BackgroundAbortion complications are the leading causes of maternal death in low and middle-income countries, including Ethiopia. Providing quality and comprehensive abortion care services is crucial for improving the health of women and increased their satisfaction. Evaluating a client's satisfaction with abortion care is clinically relevant since women's satisfaction with health services is one of the key indicators of high-quality healthcare services. Therefore, this study aimed to assess women's satisfaction with comprehensive abortion care services and associated factors.MethodsAn institution-based cross-sectional study was implemented among 333 women in Central Gondar Zone public primary hospitals from October 1, 2022, to April 30, 2023. Eligible participants were selected using a systematic random sampling technique. The data was collected using an interviewer-administered semi-structured, and pretested questionnaire. STATA version 17 and SPSS version 25 software were used for data entry and analysis respectively. Bivariable and multivariable logistic regression models were used to identify factors associated with clients’ satisfaction with comprehensive abortion care services. A P-value of ≤0.05 with a 95% confidence interval was the cutoff point for determining statistical significance.ResultsThis study revealed that the level of client satisfaction with comprehensive abortion care services was 60.4% (95% CI: 55.0%, 66.0%). The use of abortion medication (AOR = 4.41, 95% CI: 2.59, 7.48), women's age 20–24 years (AOR = 2.94, 95% CI: 1.02, 8.48), and being a student (AOR = 2.88, 95% CI: 1.10, 7.51) were significantly associated with women's satisfaction with comprehensive abortion care services.ConclusionsWomen's satisfaction with comprehensive abortion care services was relatively low, and it was strongly correlated with the method of abortion, age, and occupation. To improve women's satisfaction requires a comprehensive understanding of women's values and perspectives, providing sexual and reproductive health education, and quality abortion care services are recommended.

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Quality disparity in terms of clients’ satisfaction with selected exempted health care services provided in Ethiopia: Meta-analysis

Cited by 4 publications

References 42 publications

Satisfaction with childhood vaccine services and associated factors among parents in Ethiopia: A systematic review and meta-analysis

Satisfaction with childhood vaccine services and associated factors among parents in Ethiopia: A systematic review and meta-analysis

An Assessment of Provider Payment Mechanisms (PPMs) in Ethiopia: Implications for Redesign of PPMs and Progress Toward Universal Health Coverage

Women's satisfaction with comprehensive abortion care services and associated factors in central Gondar zone public primary hospitals, northwest Ethiopia, 2023

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