Quality efforts in medical supply chains considering patient benefits

Ma, Peng; Gong, Yeming; Jin, Mingzhou

doi:10.1016/j.ejor.2019.06.030

Cited by 42 publications

(17 citation statements)

References 51 publications

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“…It is assumed that the whole items are sold with free minimal repair warranty if any fault arises after sale. Ma et al [37] investigated how quality efforts and patient concerns affect supply chain performance and the level of quality efforts of medical device manufacturers. erefore, the previous literature on quality efforts mainly focused on food quality, carbon emission reduction, medical treatment, and other fields.…”

Section: Service Quality Effortmentioning

confidence: 99%

Quality Effort Strategy of O2O Takeout Service Supply Chain under Three Operation Modes

2022

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This paper investigates channel selection and quality effort in O2O takeout service supply chain consisting of a takeout platform, a catering business, and a distribution rider. By analyzing the three operation modes of platform distribution, business self-distribution, and business self-built platform + distribution, the profit functions of O2O takeout service supply chain members are constructed, respectively. On the basis of game theory, the optimal quality effort and profits are obtained. Combined with numerical simulation, the effects of revenue sharing rate and market size on the optimal quality effort and profits under different scenarios are discussed. The results reveal that O2O takeout platform should cooperate with more catering businesses, and adopt appropriate strategies considering different market sizes of catering businesses. Additionally, the catering business should properly consider the market size and adopt different online and offline prices. Meanwhile, the rider should choose a reasonable quality effort according to the revenue sharing rate.

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Section: Service Quality Effortmentioning

confidence: 99%

Quality Effort Strategy of O2O Takeout Service Supply Chain under Three Operation Modes

2022

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“…Exerting effort to reduce the risk of infection for non-infected patients incurs a cost for the hospital. 5 To serve these in-person patients, the hospital incurs an effort cost equal to

, where

is the hospital’s effort cost factor ( Bala, Bhardwaj, Chen, 2013 , Ma, Gong, Jin, 2019 ), which represents how easy it is to prevent the pandemic spread in outpatient service. The quadratic form of the effort cost means that the marginal cost is increasing, which subsequently indicates that the hospital’s effort can indeed generate a positive effect for patients, but the cost of further actions is increasing ( Adida & Bravo, 2019 ).…”

Section: Problem Descriptionmentioning

confidence: 99%

To introduce or not? Strategic analysis of hospital operations with telemedicine

Zhou

Hao

Lan

et al. 2023

European Journal of Operational Research

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Despite its efficiency in reducing the impact of pandemics (e.g., the COVID-19), whether to introduce telemedicine as an additional way to serve chronically ill patients remains controversial for hospitals in many countries. This paper builds a stylized model to investigate a hospital’s telemedicine strategy and the corresponding impacts on its operations regarding outpatient management of chronic diseases. We implement our analysis from three key concerns of the hospital in the presence of a pandemic: the differences in medical consumption and reimbursement between in-person and telemedicine modalities and the effort cost of infection reduction resulting from the pandemic. We find that in the absence of the pandemic, the hospital prefers to introduce telemedicine when the differences in medical consumption and reimbursement are both small. In the presence of the pandemic, we find that the introduction of telemedicine does not always benefit the hospital and that it is better not to introduce telemedicine in some cases since it may exacerbate the negative influence of the pandemic on the hospital’s total costs. Furthermore, we surprisingly find that the hospital may set greater in-person capacity but less telemedicine capacity in response to the outbreak of the pandemic under certain conditions, which contradicts public beliefs. Finally, we show that social welfare can be improved by introducing telemedicine when the effort cost of infection reduction and the difference in reimbursement are both of moderate size. The condition under which social welfare is improved tightens with a greater difference in medical consumption.

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“…Hence, the incentive mechanism to coordinate the three players involved in the healthcare supply chain is another topic investigated in this paper. Few scholars have focused on the characteristics of coordination strategies in the healthcare supply chain ( Ma, Gong, & Jin, 2019 ). With regard to the complexity and challenging aspects of specific contract designs, there are relatively little researches on coordination between more than two parties.…”

Section: Literature Reviewmentioning

confidence: 99%

Advantages of 3PLs as healthcare supply chain orchestrators

Bian

Yang

Li³

et al. 2021

Computers & Industrial Engineering

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Given the expansion of the COVID-19 cases and the average infection rate globally, constructing a robust healthcare supply chain system for the crisis is highly crucial. The third-party logistics providers (3PLs), who can match the market demand with reliable manufacturers worldwide, have emerged as orchestrators. In addition to the basic transportation and storage services, some 3PLs can also provide procurement assistance to relatively small retailers. To illustrate the value of the above-mentioned business model, we build a game-theoretic model to capture participants’ optimal strategy in a healthcare supply chain consisting of a manufacturer, a 3PL provider, and a retailer. We also investigate the conditions where the performance in this business model outperforms the traditional model. It is concluded that the 3PL’s positive effect appears when the decentralized supply chain is characterized by high logistics outsourcing costs and high-level price sensitivity. We further design an incentive mechanism that can coordinate the supply chain. Finally, a series of numerical experiments are carried out to demonstrate the effectiveness of our model.

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Quality efforts in medical supply chains considering patient benefits

Cited by 42 publications

References 51 publications

Quality Effort Strategy of O2O Takeout Service Supply Chain under Three Operation Modes

Quality Effort Strategy of O2O Takeout Service Supply Chain under Three Operation Modes

To introduce or not? Strategic analysis of hospital operations with telemedicine

Advantages of 3PLs as healthcare supply chain orchestrators

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