Quality Function Deployment: Comprehensive Framework for Patient Satisfaction in Private Hospitals

Kanan, Mohammad; Essemmar, Siraj

doi:10.25046/aj0601163

Cited by 4 publications

(1 citation statement)

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“…The QFD methodology was first used at Mitsubishi's Kobe shipyard in 1972, being quickly adopted by Toyota afterwards [17]. The core idea and basic philosophy of QFD is the integration of customer quality requirements throughout the production process and in the different stages of development.…”

Section: Methodsmentioning

confidence: 99%

Facility Layout optimization through Quality Function Deployment

Dovleac (Nicolaescu)

2023

Engineering World

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The paper addresses the critical concern of facility layout planning and design, driven by the imperative to maximize space utilization, enhance product flow, minimize manufacturing costs, and boost employee satisfaction. Effective facility layout design emerges as a cornerstone for achieving these objectives, contributing significantly to a company's overall success. It aligns production processes with strategic goals, optimizing spatial resources and fostering a conducive work environment. A central focus of this research is the exploration of Quality Function Deployment (QFD) as a tool for facility layout design. The author investigates its applicability across different industries, offering insights into its adaptation for specific needs. Case studies spanning sectors like healthcare, manufacturing, and education illustrate the versatility of QFD in addressing unique requirements. Ultimately, this study seeks to provide a generalized approach that can be readily tailored to meet the specific needs of any company, thereby advancing the field of facility layout planning and design.

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Section: Methodsmentioning

confidence: 99%