Quality Improvement Coaching to Build Capacity Within Health Departments

McKeever, Jennifer; Rider, Nikki

doi:10.1097/phh.0b013e3182aa653a

Cited by 4 publications

(23 citation statements)

References 2 publications

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“…Lack of knowledge (Buscaj et al, 2016; Due et al, 2018; Hemler et al, 2018; McKeever & Rider, 2014; Ye et al, 2020)…”

Section: Resultsmentioning

confidence: 99%

“…Application of coach QI techniques (Buscaj et al, 2016; Chase et al, 2015; Due et al, 2017; Hemler et al, 2018; Liddy et al, 2016; McKeever & Rider, 2014)…”

Section: Resultsmentioning

confidence: 99%

“…QI project timelines (Chase et al, 2015; Huston et al, 2006; Kotecha et al, 2015; McKeever & Rider, 2014)…”

Section: Resultsmentioning

confidence: 99%

“…Lack of adequate training (Due et al, 2017; Hemler et al, 2018; Leeman et al, 2020), lack of information.(e.g. role and process) (Due et al, 2017; Hemler et al, 2018), limited facilitation of discussion (Due et al, 2018) or disorganised meetings (Due et al, 2018; McKeever & Rider, 2014) were examples of coach's lack of knowledge or skills.…”

Section: Resultsmentioning

confidence: 99%

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Barriers and facilitators to the implementation and adoption of improvement coaching: A qualitative evidence synthesis

Rushton

Lewinski

Hwang

et al. 2022

Journal of Clinical Nursing

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Background: Healthcare organisations and teams perform improvement activities to facilitate high-quality healthcare. The use of an improvement coach who provides support and guidance to the healthcare team may facilitate improvement activities; however, no systematic review exists on the facilitators and barriers to implementing an improvement coach. Aims:We conducted a qualitative evidence synthesis to examine the facilitators and barriers to the implementation of improvement coaching.

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“…Lack of knowledge (Buscaj et al, 2016; Due et al, 2018; Hemler et al, 2018; McKeever & Rider, 2014; Ye et al, 2020)…”

Section: Resultsmentioning

confidence: 99%

“…Application of coach QI techniques (Buscaj et al, 2016; Chase et al, 2015; Due et al, 2017; Hemler et al, 2018; Liddy et al, 2016; McKeever & Rider, 2014)…”

Section: Resultsmentioning

confidence: 99%

“…QI project timelines (Chase et al, 2015; Huston et al, 2006; Kotecha et al, 2015; McKeever & Rider, 2014)…”

Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

See 2 more Smart Citations

Barriers and facilitators to the implementation and adoption of improvement coaching: A qualitative evidence synthesis

Rushton

Lewinski

Hwang

et al. 2022

Journal of Clinical Nursing

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show abstract

“…QI continues to be supported and reinforced by accreditation efforts [ 55 , 56 ]. Although QI is an underlying foundation for public health agency accreditation, accreditation processes do tend to focus on documentation of specific use of QI methods, However, this is one of several recently emerging attempts to assess changes in QI culture within local public health agencies.…”

Section: Discussionmentioning

confidence: 99%

Comparison of practice based research network based quality improvement technical assistance and evaluation to other ongoing quality improvement efforts for changes in agency culture

Livingood

Peden

Shah

et al. 2015

BMC Health Serv Res

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BackgroundPublic health agencies in the USA are increasingly challenged to adopt Quality Improvement (QI) strategies to enhance performance. Many of the functional and structural barriers to effective use of QI can be found in the organizational culture of public health agencies. The purpose of this study was to assess the impact of public health practice based research network (PBRN) evaluation and technical assistance for QI interventions on the organizational culture of public health agencies in Georgia, USA.MethodsAn online survey of key informants in Georgia’s districts and county health departments was used to compare perceptions of characteristics of organizational QI culture between PBRN supported QI districts and non-PBRN supported districts before and after the QI interventions. The primary outcomes of concern were number and percentage of reported increases in characteristics of QI culture as measured by key informant responses to items assessing organizational QI practices from a validated instrument on QI Collaboratives. Survey results were analyzed using Multi-level Mixed Effects Logistic Model, which accounts for clustering/nesting.ResultsIncreases in QI organizational culture were consistent for all 10- items on a QI organizational culture survey related to: leadership support, use of data, on-going QI, and team collaboration. Statistically significant odds ratios were calculated for differences in increased QI organizational culture between PBRN-QI supported districts compared to Non-PBRN supported districts for 5 of the 10 items, after adjusting for District clustering of county health departments.ConclusionsAgency culture, considered by many QI experts as the main goal of QI, is different than use of specific QI methods, such as Plan-Do-Study-Act (PDSA) cycles or root-cause analyses. The specific use of a QI method does not necessarily reflect culture change. Attempts to measure QI culture are newly emerging. This study documented significant improvements in characteristics of organizational culture and demonstrated the potential of PBRNs to support agency QI activities.

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Advancing Quality Improvement in Public Health Departments Through a Statewide Training Program

Davis

Cornett

Mahanna

et al. 2016

Journal of Public Health Management and Practice

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Quality Improvement Coaching to Build Capacity Within Health Departments

Cited by 4 publications

References 2 publications

Barriers and facilitators to the implementation and adoption of improvement coaching: A qualitative evidence synthesis

Barriers and facilitators to the implementation and adoption of improvement coaching: A qualitative evidence synthesis

Comparison of practice based research network based quality improvement technical assistance and evaluation to other ongoing quality improvement efforts for changes in agency culture

Advancing Quality Improvement in Public Health Departments Through a Statewide Training Program

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