1994
DOI: 10.1108/02656719410064612
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Quality Improvement Using Capital Budgeting and Taguchi’s Function

Abstract: Across the world, manufacturing is undergoing substantial changes necessitated by fierce competition in an expanding global market. Quality improvement has become a prime concern in this process. However, the effect of quality improvement on a company's short-term profitability is difficult to measure and assess. Furthermore, many managers and accountants continue to use decision-making models which evaluate projects based on measures of short-term profitability. If quality improvement projects are not to be p… Show more

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Cited by 10 publications
(8 citation statements)
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“…A few authors have addressed the issue of estimating these costs. One approach is to use Taguchi's loss function (Ross 1993;Margavio, Fink, and Margavio 1994). Giakatis, Enkawa, and Washitani (2001) classified external failure cost as quality loss, further establishing this link.…”
Section: Discussionmentioning
confidence: 99%
“…A few authors have addressed the issue of estimating these costs. One approach is to use Taguchi's loss function (Ross 1993;Margavio, Fink, and Margavio 1994). Giakatis, Enkawa, and Washitani (2001) classified external failure cost as quality loss, further establishing this link.…”
Section: Discussionmentioning
confidence: 99%
“…Some authors offered to use Taguchi's loss function to control external failure quality costs. Such components as lost sales (Margavio et al, 1994) and hidden failure costs (Albright & Roth, 1992;Kim & Liao, 1994) would be under control as well, for example, customers dissatisfaction, costs due to lost image and lost part of market. However, Taguchi's loss function does not present a particular method how external hidden failure quality costs could be calculated.…”
Section: Theoretical Backgroundmentioning
confidence: 99%
“…However, Taguchi's loss function does not present a particular method how external hidden failure quality costs could be calculated. (Moen, 1998;Margavio et al, 1994).…”
Section: Theoretical Backgroundmentioning
confidence: 99%
“…A variety of applications of the Taguchi method in the manufacturing and service sector is found in the literature 10–14…”
Section: Experimental Designmentioning
confidence: 99%