“…3.3 Knowledge: the generated and disseminated content 3.3.1 Relevance. A great number of articles address the issue of the relevance of the knowledge to users (Ginsburg, 2003;Mor, 2005;Cheng and Thompson, 2006;Epstein, 1998;Mannion and Davies, 2002;Marshall et al, 2000a, b;Burack et al, 1999; Centre for Health Services and Policy Research, 2004; Leatherman and McCarthy, 1999;Marshall et al, 2003;Mannion and Goddard, 2003;Mason and Street, 2006;Casalino et al, 2007b;Narins et al, 2005;Davies, 1998;Epstein, 1995;Hickey et al, 2004;Spoeri and Ullman, 1997;Cheng et al, 2010;Krumholz et al, 2006;Putnam et al, 2006;Ireson et al, 2002;Tu and Cameron, 2003;Matthes et al, 2010;Werner et al, 2008b;West et al, 1997;Barr et al, 2002;Chiu et al, 2007;Clough et al, 2002;Rowan et al, 2006;Poker et al, 2004;Robinowitz and Dudley, 2006;Dimick et al, 2010). It is examined from different points-of-view, starting with indicator selection (Epstein, 1998;Marshall et al, 2000a, b;Casalino et al, 2007b;Narins et al, 2005;Poker et al, 2004) and then in terms of more general aspects: the completeness of the knowledge and how it is contextualized (Davies, 1998;…”