Quality Management

Sjøholt, Odd

doi:10.1080/01823328908726989

Cited by 2 publications

(1 citation statement)

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“…Unlike Western culture, which is based on competition, Japanese culture is based on co‐operation (Haley, 1994) and long‐term partnerships are commonplace. In Japan, a subcontractor may work exclusively for one contractor for decades (Sjoholt, 1999), and contractors take good care of their subcontractors and rely on their loyalty. Contractors and subcontractors are more interdependent in Japan than in the Western world.…”

Section: Discussion Of Survey Resultsmentioning

confidence: 99%

Construction time performance: an evaluation of contractors from Japan, the UK and the US

Xiao

Proverbs

2002

Eng Const Arch Manage

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International comparisons of contractor performance allow contractors in different countries to distinguish their own strengths and weaknesses and improve their competitiveness accordingly. Based on a survey of contractors in Japan, the UK and the US, contractor time performance is evaluated and compared. It is found that Japanese contractors achieve shorter construction times and higher levels of time certainty than their UK and US counterparts. Furthermore, anticipated delays are far shorter in Japan and levels of client satisfaction are significantly higher than in the US and UK. The superior performance of Japanese contractors may be attributed to their working practices which were characterized by the use of a larger workforce on site, detailed planning, close working relationships with their subcontractors, and an overriding focus on time certainty.

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Section: Discussion Of Survey Resultsmentioning

confidence: 99%