Quality management framework for government social housing construction in South Africa

Amoah, Christopher

doi:10.1108/ijbpa-10-2022-0169

Cited by 4 publications

(3 citation statements)

References 39 publications

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“…Abas et al [15] emphasized the importance of factors such as steady advancements, joint work, communication, the availability of technical personnel, ISO certification, and the contractor's procurement unit. In addition, the study Amoah [22] carried out for a housing project in South Africa revealed that the significant factors of poor-quality housing construction are related to project management. Quality management factors, including having a customer focus, making continuous improvements, applying strategic-based approaches, and utilizing total employee involvement, have been found to positively and significantly impact the performance of medium-sized construction projects [16].…”

Section: Literature Reviewmentioning

confidence: 99%

Significant Factors Affecting the Quality of Housing Infrastructure Project Construction in Saudi Arabia Using PLS-SEM

Aljarallah,

Alsugair,

Almohsen

et al. 2023

Sustainability

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Quality construction contributes to the overall sustainability of the built environment, especially for infrastructure projects. High-quality housing infrastructure projects benefit individuals, communities, and the economy. Most studies are concerned with identifying the reasons for the quality of a construction project. However, only a few of them have been concerned with housing infrastructure. In addition, no studies have considered the interdependencies among the factors affecting the quality of housing infrastructure projects, leading to these causes not being evaluated effectively. This paper aims to specify and organize the significant factors affecting the quality of housing infrastructure projects. These projects suffer from the availability of all infrastructure services simultaneously before their execution. A comprehensive literature review was implemented to collect all the factors affecting their quality. Construction sector experts designed and filled out a questionnaire based on the collected data. The survey data were then statistically analyzed using a partial least squares structural equation model (PLS-SEM) to organize the causes and examine the interdependencies among the quality of each cause. Our main finding revealed that based on the PLS-SEM, the top three factors affecting the construction quality were the skill and experience of supervisory staff, errors and omissions in design documents, and the lack of communication between supervisors and laborers. Based on the PLS-SEM ranking, labor, equipment, and site staff were responsible for more than half of the top 10 causes. The PLS-SEM results showed that the contractor material (CM) and project design (PD) percentages were 20% and 30%.. In addition, there is an interaction influence between the labor/equipment/site staff (LES) causes and PD causes. This study assists stakeholders in understanding how to use Six Sigma construction concepts to enhance performance in the nation’s construction industry, which helps contractors make improvements in variability reduction and save costs in construction projects.

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Section: Literature Reviewmentioning

confidence: 99%

Significant Factors Affecting the Quality of Housing Infrastructure Project Construction in Saudi Arabia Using PLS-SEM

Aljarallah,

Alsugair,

Almohsen

et al. 2023

Sustainability

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“…Among the global solutions that have been adopted to promote sustainable-based construction risk management include a developed new interpretative framework for firms' risk management strategies analysis, comprehensive risk management function planning process, resilience and flexibility, supported with integrated mechanisms (Settembre-Blundo et al, 2021), risk assessment and vulnerability (Zhao, 2022;Cevikbas et al, 2024), risk management mitigation framework of a construction project in developing countries (Wang et al, 2004), innovative methodological tool via innovative organisational structures (Biron et al, 2021), a quality management framework for public-sector housing delivery (Amoah, 2023), holistic view of each type of risk and its impact on sustainability (Tsalis et al, 2020), technological turbulence (Foli et al, 2022), collaborative strategies (Cangemi et al, 2011;Manhart et al, 2020), and strengthen the relationship between risk management techniques and corporate sustainability evaluation in line with the 2023 Agenda (Tsalis et al, 2020). Whether these possible solutions have been considered by a few studies conducted in developing countries' context of improving construction risk management in turbulent times for possible implementation to enhance organisations sustainability is uncertain; hence, motivated the study.…”

Section: Introductionmentioning

confidence: 99%

“…, 2004), innovative methodological tool via innovative organisational structures (Biron et al. , 2021), a quality management framework for public-sector housing delivery (Amoah, 2023), holistic view of each type of risk and its impact on sustainability (Tsalis et al. , 2020), technological turbulence (Foli et al.…”

Section: Introductionmentioning

confidence: 99%

Managing construction project risks in turbulent times: a stakeholders perspective

Ebekozien,

Aigbavboa,

Samsurijan

et al. 2024

IJBPA

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PurposeThe construction industry is unique but with uncertainties. This is because of the operating environment. This intricacy gives rise to several construction risks and is compounded in developing countries’ turbulent times. If not managed, these risks enhanced in turbulent times could negatively impact the Nigerian construction projects’ cost, time, quality, and performance. Hence, this study investigated the perceived encumbrances facing construction risk management techniques and identified measures to promote sustainable-based construction risk management in turbulent times.Design/methodology/approachThe researchers adopted a qualitative approach and achieved saturation with 28 participants. The participants were government policymakers, quantity surveyors in government ministries/agencies/departments, consultant engineers, consultant architects, consultant and contracting quantity surveyors, and construction contractors knowledgeable about construction risk management. The research employed a thematic analysis for the study’s data.FindingsFindings identified turbulent times related to the industry and major techniques for managing construction project risks in the Nigerian construction industry. It revealed lax adoption and implementation of practices. Also, the study identified major encumbrances facing construction risk and proffered initiatives that would promote sustainable-based construction risk management in turbulent times.Originality/valueThis study investigates encumbrances and suggests measures to promote construction project risk management in turbulent times in Nigeria. Also, the study contributes to the literature’s paucity, uncovering perceived encumbrances and evolving organisations’ management styles to imbed sustainable-based risk management practices by qualitative research design method.

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A co-production model for the South African housing sector

Maila,

Malan,

Mazenda

2024

Africa’s Public Service Delivery and Performance Review

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Background: The public housing delivery practices in South Africa are fragmented, resulting in various outcomes concerning housing delivery. There is a pressing need to overhaul public housing delivery that puts citizens at the core of the delivery process.Aim: The current state-led model of delivering housing is not effective and by design, the model for housing delivery should include the participation of beneficiaries. The aim was to develop a co-production model for housing delivery.Setting: The article focused on the housing sector in South Africa.Methods: A qualitative research approach and grounded theory as research design was used. Instruments were document analysis and semi-structured interviews with participants who are stakeholders in housing co-production. Data collected was analysed through inductive thematic analysis.Results: The results suggested a self-reliant approach to housing delivery, which is demand driven with the state as a facilitator and not the provider of housing. The model for housing should have a component that does not perpetuate a culture of dependency and entitlement but promotes the concept of co-production.Conclusion: The article explored the possibility of introducing a co-production model for housing delivery model in South Africa. It was established that the role of government must shift to that of an enabler and facilitator instead of a provider of housing.Contribution: This proposed model contributes towards the body of knowledge in terms of promoting public service delivery and performance (in this instance in the housing sector) in South Africa as a country situated in Africa.

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Quality management framework for government social housing construction in South Africa

Cited by 4 publications

References 39 publications

Significant Factors Affecting the Quality of Housing Infrastructure Project Construction in Saudi Arabia Using PLS-SEM

Significant Factors Affecting the Quality of Housing Infrastructure Project Construction in Saudi Arabia Using PLS-SEM

Managing construction project risks in turbulent times: a stakeholders perspective

A co-production model for the South African housing sector

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