“… [17] , [18] These pre-arrival instructions can have a significant impact on patient outcomes by increasing rates of bystander intervention and thus shortening time to treatment in medical emergencies. [3] , [19] , [20] , [21] , [22] For example, during telecommunicator CPR, the EMD will guide the caller in initiating CPR. [17] , [23] , [24] , [25] .…”