Introduction/Objective. Human resource management and related practices
represent a broad research arena in the context of healthcare organizations.
Adapting human resource management practices to current labor market
conditions and achieving organizational goals in the domain of satisfactory
health service quality represent significant current challenges and research
gap. The aim of the study is to examine the relationship between human
resource management practices and health service outcomes of public
healthcare organizations. Methods. The research was designed as a
cross-sectional study. A structured questionnaire was used as an instrument
to collect primary data. The sample consists of 257 healthcare workers
employed in healthcare organizations in the public sector. To assess the
statistical significance of relationships in the research model, the method
of PLS-SEM is used. Results. Our study revealed the competitive salary (CS)
is negatively related to community health service results (CHSR) (? -0.177, p
< 0.05) of public healthcare organizations. Study results noted that
employment security (ES) is positively related to community health service
results (CHSR) (? 0.296, p < 0.001), as well as training and development (TD)
(? 0.359, p < 0.001). Conclusion. The results of the study noted theoretical
implications through the contribution of human capital theory and
resource-based theory of the firm. The identification of HR practices that
positively contribute to health services outcomes provides clear practical
implications for managers of public health organizations.