Quality of Project Team in Traditional Project Management Using Fuzzy Numbers

Abstract

This paper is a continuation and development of the same authors paper which has been published recently. The presented paper pertains to the notion of quality of project team in traditional project management. A paradox is observed in the state of art of the project team quality in project management. All specialists recognize the exceptional importance of the parameter "quality" for the final result of the project. On the one hand, one can easily find definitions of project quality, quality of product of the project, quality of the project management processes, and so on. On the other hand, a huge number of bibliographical sources considers the project team functioning, as a sine qua non condition of the project success. The notion "project team quality" is quasi absent in the literature. In this paper an approach is proposed to fill in this gap, in the form of a proposal of the model, which defines the project team quality and allows to measure it. The main results of the previous paper of the authors, particularly guidelines for the quality model of the project team, are briefly presented. The paper presented here has a conceptual character. The main part of the paper are guidelines for the quality model of the project team: general assumptions, measure of the quality of team-classical and with use of fuzzy numbers, based on Myers-Briggs method and Belbin test, and finally, an impact of the quality of the project team on the team management is discussed. The objective of this paper is to show the possibility to define the project team quality process, which ensures not only the optimal level of the team quality, but also allows undertake valuable managerial decisions during the project life cycle.

Untitled

“…Using the definition of quality contained in the ISO 9000:2015 standard (ISO, 2015), the quality of project team can be defined as "the degree of adaptation of the quality level of psychological profiles of the members of the project team to the requirements of particular phases of the project and requirements of Project Manager (PM), taking into account the nature of the project", (Betta and Iwko, 2019b). This is a refinement of the definition of quality taken from the ISO 9000 standards (Betta and Iwko, 2019a).…”

“…In (Betta and Iwko, 2019b), requirements for the project team are primarily the responsibility of the project manager, who is responsible for the level of project management quality, which is affected by the level of quality of the project team and the level of quality of relations between the project manager and the team. The requirements for the project team are also defined in cooperation with a psychologist and PR expert.…”

“…First of them is based on Myers-Briggs Test Indicator (MBTI), which allows find optimal personal quality level for each of sixteen psychological types (Frame, 1995;Kopczewski and Szwarc, 2009). In this step, the quality is measured classically, with real numbers (Betta and Iwko, 2019b). This step makes possible three main applications of MBTI in development of the project team (Frame, 1995;Betta and Iwko, 2019b).…”

“…In this step, the quality is measured classically, with real numbers (Betta and Iwko, 2019b). This step makes possible three main applications of MBTI in development of the project team (Frame, 1995;Betta and Iwko, 2019b). It is used for the personnel recruitment independently for five stages of classical project's phases, diagnosis of the psychological sources of conflicts and improvement of interpersonal relations PM -project team (Betta and Iwko, 2019b).…”

“…This step makes possible three main applications of MBTI in development of the project team (Frame, 1995;Betta and Iwko, 2019b). It is used for the personnel recruitment independently for five stages of classical project's phases, diagnosis of the psychological sources of conflicts and improvement of interpersonal relations PM -project team (Betta and Iwko, 2019b). The second, final step relays on Belbin method, and quality parameters are measured using fuzzy numbers apparatus.…”