Quality of work life and its association with job burnout and job performance among Iranian healthcare employees in Islamabad-e Gharb, 2016

Abstract

Article Info Background: Health care centers play an important role in providing health service to the public and maintaining the health of the community. This study was an attempt to evaluate the quality of work life and its association with job burnout and job performance among healthcare employees. Material and Methods: This cross-sectional study was carried out on 136 employees of healthcare centers and health homes in Islamabad-e Gharb in 2016. The data collection tools were a demographic characteristics questionnaire, Walton's Quality of Work Life Questionnaire, Maslach Burnout Inventory, and Hersey and Goldsmith's Job Performance Questionnaire. The statistical analysis was conducted using descriptive statistics, the spearman correlation coefficient, one-way ANOVAs, and independent t-tests. Results: The quality of work life was obtained to be low for only over a quarter of participants, whereas only 0.7% of them reported it to be high. The majority of respondents (72.63%), however, stated it as moderate. The quality of work life had a significant negative correlation with job burnout (r=-0.291 P = 0.001) and held a significant positive association with job performance (r=0.642 P = 0.000). Conclusion: The findings of this study suggested a clear link between the quality of working life and both job burnout and job performance. Therefore, taking actions such as providing opportunities for the staff to continue their education, increasing their salaries and benefits as well as promoting their jobs would be considered as common-sense approaches contributing to enhancing the quality of work life.

Sociodemographic Factors, Work Motivation, Emotional Intelligence, Quality of Work Life, and Their Association with Work Performance in Peruvian Health Workers

“…However, when staff is trained in EI, they significantly improve the quality of care, psychological empowerment, and overall well-being (Karimi et al, 2015). https://doi.org/10.56294/sctconf2023565 Similar to our study, a significant positive association was found between quality of life and work performance in workers from health centers and hospitals (Rastegari et al, 2010;Bakhshi et al, 2019). This suggests that as work-life quality increases, so does performance (Suyantiningsih et al, 2018;Nursalam et al, 2018).…”

The intention to leave among academics in Iran: an examination of their work-life quality and satisfaction

“…Another studies highlighted that faculty members experienced a lower quality of work life compared to other university employees, often citing unfavorable working conditions, lack of control and participation in decision-making, and low organizational commitment as contributing factors [ 40 , 41 ]. Additionally, Bakhshi et al found a direct relationship between the academic staff members' educational level and their perception of quality of work life [ 33 ]. It is important to note that the inconsistencies observed across different studies could potentially be attributed to variations in populations studied [ 40 , 42 ] and the instruments utilized for assessment [ 43 – 45 ].…”

Factores psicosociales de riesgo en las organizaciones

“…De forma adicional, la baja calidad de vida en el trabajo se ha asociado a efectos negativos como el estrés, problemas de salud física, mental, conductual y a nivel social (Durán, 2010), los hallazgos han confirmado su relación con el estrés, el síndrome de burnout y la depresión en personal hospitalario (Azevedo et al, 2017;Bakhshi et al, 2018;Bragard et al, 2015;Sh & Sh, 2014); también, se ha encontrado que la ansiedad está asociada a la mala calidad de vida en el trabajo, dichos hallazgos se han hecho principalmente en personal sanitario (Dehkordi et al, 2020;Hegney et al, 2014) y en personal docente (Bell et al, 2012).…”

“…• 113 • res negativos en el trabajo (Bakhshi et al, 2018;Dehkordi et al, 2020), sin embargo, es necesario reconocer que la calidad de vida en el trabajo no puede solo limitarse a estos espacios laborales, pues es un fenómeno que puede presentarse en otros ámbitos y la única condición imperante es que los trabajadores se encuentren inmersos en una organización laboral (Leitão et al, 2019). Además, se reconoce que existen factores atributivos del trabajador, así como características laborales que aún no han sido profundizadas en los hallazgos empíricos.…”