“…Several problems have been discussed concerning IT in and how it relates to the effective and efficient management of NPD projects. In spite of different approaches to the "productivity paradox" (Willcocks and Lester, 1997;Brynjolfsson, 1993;Strassman, 1990), there is a general consensus about the difficulty of finding evidence of returns on investment in IT infrastructure and in specific IT applications such CAD/CAE/CAM tools (Chu and Fan, 1999;Zhou et al, 1999;Brynjolfsson and Hitt, 1998). On the other hand, evaluation of IT effectiveness allows the strategic alignment of the objectives of the systems implemented and their results with the company's business vision (Laurindo et al, 2001;Laurindo and Shimizu, 2000;Smithson and Hirschheim, 1998).…”