Quantification of Costs for Dispute Resolution Procedures in the Construction Industry

Gebken, Richard J.; Gibson, G. Edward

doi:10.1061/(asce)1052-3928(2006)132:3(264)

Cited by 73 publications

(36 citation statements)

References 25 publications

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“…It causes an impact on the main project components such as cost, time and quality of construction projects [19]. Dispute is commonly known as an endemic and chronic character of construction industry [20].…”

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confidence: 99%

Identification of Causes and Effects of Poor Communication in Construction Industry: A Theoretical Review

Gamil

Rahman

2018

ESJ

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Construction industry is characterized in nature as complex, fragmented, dynamic and involves many parties therefore effective communication is essential to overcome these challenges. Many researchers found that the industry faces major challenge to ensure effective and successful communication throughout the lifecycle of the project which therefore resulted to project failure. Poor communication in construction industry had been addressed in previous research studies; however, this paper presents and examines the identification of causes and effects which lead to poor communication. Further investigations on previous literature were conducted to extract the causes and effects which contributed to poor communication in construction industry. Similarity technique was applied to avoid duplications in the identified causes and effect of poor communication. Using the frequency technique, from the 33 causes of poor communication it was found that the most dominant cause is lack of effective communication. Whereas, out of 21 effects from poor communication, it was found that highly repeated effect is time overrun. These findings will serve a good platform for further investigation on the relevancy of causes and effects to the local construction practitioners. Keywords:Causes; Effects; Poor Communication; Construction Industry. Article History:Received: 25 September 2017Accepted: 10 December 2017 1-IntroductionConstruction industry defers from other industrial sectors by its distinctive characteristics and structures [1]. It is an expandable and complex sector in which it develops over time to accommodate and shelter the rise of population number it also involves many parties from public and private sectors [2,3]. These characteristics have resulted in more complexity and challenge to produce effective, sustainable and acceptable quality products [4]. Amongst these challenges is poor communication among construction teams. Poor communication is described in this context as ineffective, unsuccessful, and deficient and lack communication process of project information which should be avoided in construction industry [5]. As the key aspect to construction project success is effective communication [6,7].Poor communication has many effects and consequences in construction industry such as cost overruns, time overruns, dispute and finally project failure. It was proven that unsuccessful communication leads to unproductive outcomes [4].Project Management Institute [8] investigated communication in organization specifically in construction projects and found that by adopting effective communication during the construction of the project it can help in meeting the stipulated goals and objective of the projects. It also found that highly effective communication can achieve better time and cost management in producing successful projects.Poor communication in the construction workplace can be either in large scale or small scale. Large scale forms between construction parties such as consultant, client and contractor. Ho...

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Identification of Causes and Effects of Poor Communication in Construction Industry: A Theoretical Review

Gamil

Rahman

2018

ESJ

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“…They used this DSS in different articles (Kassab et al 2010(Kassab et al , 2011Hipel et al 2011). Gebken and Gibson (2006) proposed a dispute resolution framework based upon the concepts of risk management. Chan et al (2006) presented a dispute resolution selection model based on AHP and MAUT.…”

Section: Dispute Resolution Methodsmentioning

confidence: 99%

A model of discrete zero-sum two-person matrix games with grey numbers to solve dispute resolution problems in construction

Khanzadi

Turskis

Amiri

et al. 2017

Journal of Civil Engineering and Management

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Abstract. Conflict between parties is a common issue in construction projects. In the present article, the conflicts between contractor and employer in delayed Design-Bid-Build projects have been studied. Defining a case study, a dispute resolution method has been proposed. This case has been considered as a MCDM problem. This problem has been assumed as a discrete zero-sum two-person matrix game with grey numbers. Among the four alternatives available for contractor and employer in the proposed case study, termination is the last alternative that decision makers choose. Based on different risk values, authors determined the optimal solution for both parties. This article integrates some linguistic criteria together with time and cost, providing the better conditions to avoid lengthy bargaining.

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“…If the dispute cannot be settled amicably, the parties can go to court or consider other dispute settlement procedures such as mediation, conciliation, etc. Recently, in countries of both general and continental traditions of law one can note increasingly active interest of researchers in alternative methods of dispute resolution (Bingham 2002;Chan and Suen 2005;Koolwijk 2006;Gebken and Gibson 2006;Gabuthy et al 2008;Ma et al 2008).…”

Section: Introductionmentioning

confidence: 99%

Selection of Rational Dispute Resolution Method by Applying New Step‐wise Weight Assessment Ratio Analysis (Swara)

Keršulienė

Zavadskas

Turskis

2010

Journal of Business Economics and Management

1,088

527

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Abstract. The paper considers major principles of application of the multi-attribute systems to solve legislative tasks. In order to assess dispute resolution methods from economic, social and other points of view, it is necessary to apply methods for assessing solutions according to multiple attributes. All known multi-attribute methods cannot value the atribute weights as one weight of attribute is higher or lower significant than the other attribute. The new step-wise weight assessment ratio analysis method (SWARA) allows including experts, lawyers or dispute parties opinion about significance ratio of the attributes in the process of rational decision determination. SWARA method could be applied in practical implementation of specialised decision support systems and alternative dispute resolution in virtual environment. Starting with principles and established approaches, a problem-structuring methodology was developed which would condition the problem to allow a more thoughtful application of existing decision-making analytic methodologies.Keywords:SWARA, dispute resolution, decision-making, ratio analysis.Reference to this paper should be made as follows: Keršulienė, V.; Zavadskas, E. K.; Turskis, Z. 2010. Selection of rational dispute resolution method by applying new stepwise weight assessment ratio analysis (SWARA), Journal of Business Economics and Management 11(2): 243-258.

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Quantification of Costs for Dispute Resolution Procedures in the Construction Industry

Cited by 73 publications

References 25 publications

Identification of Causes and Effects of Poor Communication in Construction Industry: A Theoretical Review

Identification of Causes and Effects of Poor Communication in Construction Industry: A Theoretical Review

A model of discrete zero-sum two-person matrix games with grey numbers to solve dispute resolution problems in construction

Selection of Rational Dispute Resolution Method by Applying New Step‐wise Weight Assessment Ratio Analysis (Swara)

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