2016
DOI: 10.5430/jha.v6n1p16
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Quantitative exploration of the barriers and facilitators to nurse-patient communication in Saudia Arabia

Abstract: Nurses with effective communication skills play a critical role in minimising the stress associated with hospitalisation for both patients and their families. Effective communication has become increasingly reported as a key component in effective health care outcomes, which is even more crucial in countries such as Saudi Arabia with a large foreign healthcare workforce. The presence of a large expatriate workforce with a different language from the host society and the ensuing complexity of sociocultural ling… Show more

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Cited by 19 publications
(25 citation statements)
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“…With respect to year of experience, less than five years of service was significantly associated with Nurse to patient communication skill. Those with less than five years of working experience were 2.77 [AOR = 2.70 (95% CI = 1.28, 5.99)] times more likely to be ineffective on communication than those who had more than ten years of working experiences, which was similar to the study done in Saudia Arabia (26). The possible reason for this might be frequently practicing or communicating with client for long period can predispose nurses to perform their duties effectively.…”
Section: Discussionsupporting
confidence: 79%
“…With respect to year of experience, less than five years of service was significantly associated with Nurse to patient communication skill. Those with less than five years of working experience were 2.77 [AOR = 2.70 (95% CI = 1.28, 5.99)] times more likely to be ineffective on communication than those who had more than ten years of working experiences, which was similar to the study done in Saudia Arabia (26). The possible reason for this might be frequently practicing or communicating with client for long period can predispose nurses to perform their duties effectively.…”
Section: Discussionsupporting
confidence: 79%
“…Part of the issue here also is that expatriate nurses have limited knowledge regarding Saudi Arabia cultural beliefs, specifically related to healthcare, and needs rectifying [ 32 ]. Despite these cultural and language difficulties, Saudi patients report a preference to be cared for by expatriate nurses because of their distrust of Saudi nurses and better care provided by expatriate nurses [ 15 , 34 ].In contrast, expatriate nurses have reported a lack of respect from Saudi patients as well as from other expatriate nurses [ 32 ].…”
Section: Resultsmentioning
confidence: 99%
“…Furthermore, this can be a stressful experience with expatriate nurses leaving their families, the culture shock of being in a Muslim country which entails strict adherence to orthodox tenets and traditions, the physical constraints of a hot climate (for example, dehydration, headaches, and exhaustion), and communication barriers [ 6 , 24 , 34 ]. Many expatriate nurses are dissatisfied with the living conditions generally.…”
Section: Resultsmentioning
confidence: 99%
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“…In addition, nurses with shorter experience in Saudi Arabia perceived greater barriers to communication with respect to the clinical situation of patient and environmental factors than the nurses with longer experience. Lastly, nurses who had not attended specialist courses on communication skills acquisition perceived greater barriers to communication with respect to personal characteristics and job specifications than nurses who had attended such courses [18].…”
Section: Health Care Providers' Experiences On Patient Care In Renal mentioning
confidence: 99%