Questionnaires for Distributed Assessment of Team Mutual Awareness

MacMillan, Jean; Paley, Michael J.; Entin, Elliot E.

doi:10.1201/9780203489925.ch51

Cited by 27 publications

(24 citation statements)

References 3 publications

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“…Of the different types of awareness that have been studied [1,5,13,16,18], workspace awareness [9,10] is the most closely related to our study setting. It refers to the collection of up-to-the-moment knowledge about collaborators' interactions within a shared workspace [9] rather than just about the workspace itself.…”

Section: Awarenessmentioning

confidence: 99%

“…Numerous papers define specific types of awareness, and discuss how to support these [e.g., 10,16,18]. Many tools and systems have been developed to support awareness in distributed collaboration [6,8,26].…”

Section: Awarenessmentioning

confidence: 99%

“…With clearly defined tasks, it is possible to verify participants' answers to questions about what the others did in the task [18]. Situation awareness can also be assessed by using simulations of defined tasks with standard procedures to determine whether participants take notice of problems and react as required [16].…”

Section: Awarenessmentioning

confidence: 99%

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Collaboration and interference

Hornecker

Marshall

Dalton

et al. 2008

Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work

157

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Multi-touch surfaces are becoming increasingly popular. An assumed benefit is that they can facilitate collaborative interactions in co-located groups. In particular, being able to see another's physical actions can enhance awareness, which in turn can support fluid interaction and coordination. However, there is a paucity of empirical evidence or measures to support these claims. We present an analysis of different aspects of awareness in an empirical study that compared two kinds of input: multi-touch and multiple mice. For our analysis, a set of awareness indices was derived from the CSCW and HCI literatures, which measures both the presence and absence of awareness in colocated settings. Our findings indicate higher levels of awareness for the multi-touch condition accompanied by significantly more actions that interfere with each other. A subsequent qualitative analysis shows that the interactions in this condition were more fluid and that interference was quickly resolved. We suggest that it is more important that resources are available to negotiate interference rather than necessarily to attempt to prevent it.

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Section: Awarenessmentioning

confidence: 99%

Section: Awarenessmentioning

confidence: 99%

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Collaboration and interference

Hornecker

Marshall

Dalton

et al. 2008

Proceedings of the 2008 ACM Conference on Computer Supported Cooperative Work

157

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“…원자력 인간공학분야에서 도 상황인식은 제어 시스템의 안전성 평가에 중요한 기준으 로 인식되고 있다 (Sebok, 2000). • Team cognitive task analysis methods (Klein, 2000, et al) • Team task analysis methods (Burke, 2005;Salas, 2004;Welie and Van Der Veer, 2003;Annett, 2004, et al) • Team communication assessment methods (Watts and Monk, 2000;Driskell and Mullen, 2004;Wasserman Faust, 1994, et al) • Team behavioral assessment methods (Baker, 2005;Burke, 2005;Swezey, Ownes, Burgondy and Salas, 2000;Macmillan, Paley, Entin and Entin, 2005, et al) • Team mental work load assessment methods (Hart and STaveland, 1988;Bowers and Jentsch, 2004, et al) 본 Step 1: 직무 정의 분석 직무나 시나리오를 정의하는 단계로 분석 목적에 맞도록 직무를 정의한다.…”

Section: 연구배경 및 목적unclassified

A Measurement of Team Efficiency of Operators in the Advanced Main Control Room of Nuclear Power Plant

Kim¹,

Byun²,

Lee³

2008

Journal of the Ergonomics Society of Korea

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An increased use of teams of actors within complex systems has led to the emergence of various approaches for the assessment of different features associated with team performance. Over the last two decades, the performance of teams in complex systems has received considerable attention from the human factors community, and a number of methods have been developed in order to assess and evaluate team performance. The purpose of this paper is to propose a methodology for measuring team efficiency of operators in the advanced main control room of Korean nuclear power plant. Team efficiency is an index which is estimated of gabs between individual performances and team performance. The index was developed to compare among teams through past all performance measurements.

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“…Interested readers are directed to Kirkman, Tesluk, and Rosen (2001) for a review of the advantages and disadvantages of aggregation and consensus scoring methods for assessing team-level constructs. Entin, Serfaty, and Kerrigan (1998; also see Entin & Entin, 2001;MacMillan, Paley, Entin, & Entin, 2005) employed the Team Workload Awareness Questionnaire (TWAQ), a complex, multipart questionnaire designed to assess individual and team workload. Participants used a modified NASA-TLX to rate their own workload, the workload of each of their teammates, and the workload of the team as a whole.…”

Section: Subjective Measuresmentioning

confidence: 99%

Conceptualization and Measurement of Team Workload

et al. 2011

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Objective: The purpose of this article is to present and expand on current theories and measurement techniques for assessing team workload.Background: To date, little research has been conducted on the workload experienced by teams. A validated theory describing team workload, which includes an account of its relation to individual workload, has not been articulated.Method: The authors review several theoretical approaches to team workload. Within the team research literature, attempts to evaluate team workload have typically relied on measures of individual workload. This assumes that such measures retain their validity at the team level of measurement, but empirical research suggests that this method may lack sensitivity to the drivers of team workload.Results: On the basis of these reviews, the authors advance suggestions concerning a comprehensive theory of team workload and methods for assessing it in team settings. The approaches reviewed include subjective, performance, physiological, and strategy shift measures. Theoretical and statistical difficulties associated with aggregating individual-level workload responses to a team-level measure are discussed.Conclusion: Conception and measurement of team workload have not significantly matured alongside developments in individual workload.Application: Team workload remains a complex research area without simple measurement solutions, but as a research domain it remains open for contributions from interested and enterprising researchers.

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Questionnaires for Distributed Assessment of Team Mutual Awareness

Cited by 27 publications

References 3 publications

Collaboration and interference

Collaboration and interference

A Measurement of Team Efficiency of Operators in the Advanced Main Control Room of Nuclear Power Plant

Conceptualization and Measurement of Team Workload

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