2018
DOI: 10.1051/matecconf/201818303003
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Quick Response Quality Control as an innovative approach in the conditions of rail transport

Abstract: Abstract. Customer satisfaction with the provided transport services is closely related to the ability of management to respond flexibly to process changes and maintain the required quality. QRQC is also considered as a method for troubleshooting and it can be applicable in many different areas along rail transport. The innovative qualitative approach QRQC highlights the principle of thorough analysis of the causes of problems. After a problem situation occurs in a traffic operation, it is necessary to proceed… Show more

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Cited by 1 publication
(1 citation statement)
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“…Today's business environment can be properly characterized by using the following terms: Dynamic development, turbulences, unstable markets, knowledge-based enterprises, globalization, sustainability, and competitive environment [1][2][3][4][5][6]. In order to be successful in such an environment, existing sources must be quickly and effectively connected by enterprises [7][8][9][10].…”
Section: Introductionmentioning
confidence: 99%
“…Today's business environment can be properly characterized by using the following terms: Dynamic development, turbulences, unstable markets, knowledge-based enterprises, globalization, sustainability, and competitive environment [1][2][3][4][5][6]. In order to be successful in such an environment, existing sources must be quickly and effectively connected by enterprises [7][8][9][10].…”
Section: Introductionmentioning
confidence: 99%