Race-of-Interviewer Effects in Telephone Interviews

Cotter, Patrick R.; Cohen, Jeffrey Е.; Coulter, Philip B.

doi:10.1086/268719

Cited by 119 publications

(91 citation statements)

References 7 publications

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“…Previous research has shown that respondents may be influenced by the gender of the interviewer (e.g., Landis et al, 1973;Groves and Fultz, 1985), age of the interviewer (e.g., Norris and Hatcher, 1994), race of the interviewer (e.g., Cotter et al, 1982;Schuman and Converse, 1971), interviewer's information and expectation (e.g., Singer et al, 1983), interview style (e.g., Dijkstra, 1987), interview language and intonation (e.g., Barath and Cannell, 1976;Lee, 2001) and social distance between the interviewer and respondent (e.g.,…”

Section: A Review Of Interview Effects In the General Survey Literaturementioning

confidence: 99%

“…Respondents, especially during interviews with socially sensitive content or unfamiliar topics, are often influenced by the interview process and characteristics of the interviewer. The literature on interview effects is well established, focusing primarily on public opinion surveys (Cotter et al, 1982;Tucker et al, 1983). We argue that environmental valuation surveys provide an additional and often overlooked area that is a prime candidate for interview effects.…”

Section: Introduction and Literature Reviewmentioning

confidence: 96%

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Interview Effects in an Environmental Valuation Telephone Survey

Gong

Aadland

2010

Environ Resource Econ

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Abstract.Because of the lack of markets for many environmental services, economists have turned to valuation surveys to estimate the value of these services. However, lack of market experience may cause respondents in valuation surveys to be more prone to interview effects than they would be with other opinion surveys. Without reference to market price or experience, respondents are less likely to have well-defined preferences, which may cause respondents to be more easily influenced by the interview process and characteristics of the interviewer. In this paper, we investigate interview effects in a random digit dial telephone survey of recycling valuation and behavior. Following previous research in both psychology and survey methodology, we test the direct effects of interviewer gender and race, as well as the interaction effects between interviewer and respondent characteristics. Using data from 130 interviewers and 1,786 interviewees, we apply a hierarchical regression model that accounts for the clustering of interviews and controls for a variety of other confounding variables. We confirm the existence of both direct and conditional interviewer effects. Respondents state higher willingness to pay when interviewed by white or female interviewers than by non-white or male interviewers. There were also significant interaction effects between interviewer and respondent characteristics. The directions of the interviewer effects are consistent with previous survey research and social psychology theories. We also identify some non-traditional interview process factors that have an influence on survey responses.

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Section: A Review Of Interview Effects In the General Survey Literaturementioning

confidence: 99%

Section: Introduction and Literature Reviewmentioning

confidence: 96%

Interview Effects in an Environmental Valuation Telephone Survey

Gong

Aadland

2010

Environ Resource Econ

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“…That is, interviewees are likely to give their correct age or address to an interviewer of a race similar to or different from their own. But if the question is emotional in nature, interviewees are more likely to respond accurately to an interviewer of their own race (Cotter, Cohen & Coulter, 1982). They will tell the interviewer of another race what they think that person wants to hear.…”

Section: Discussionmentioning

confidence: 99%

The incidence of out-of-body experiences in hospitalized patients

Olson

1988

J Near-Death Stud

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ABSTRACT:The author studied out-of-body experiences (OBEs), cultural differences in reporting those OBEs, and associations between OBEs and frequency of dream recall in 100 white and 100 black adults hospitalized in a university medical center. Of the 200 subjects interviewed, 31 reported having had an OBE, six during the current hospitalization. White patients reported OBEs significantly more often than did black patients, possibly because of methodological problems in the interview techniques. Chi-squared tests showed significant positive associations between frequency of dream recall and incidence of OBEs, and between vivid dreams and incidence of OBEs.When a person feels his or her mind, consciousness, or center of awareness to be at a place different from the physical body, it is termed an out-of-body experience (OBE). It is different from a hallucination or schizophrenic loss of body boundaries in that the person seems well based on other mental health parameters. It is different from deperson alization in that it is not accompanied by extreme anxiety, but is calming and satisfying (Gabbard & Twemlow 1984). And OBErs state the OBE is not a dream, but is much more realistic than even vivid dreams, and frequently occurs while awake (Green, 1968;Gabbard & Twemlow 1984).Current literature provides a great deal of case-study information about the out-of-body experience in relation to the near-death experi ence (NDE). The out-of-body experience occurs not only within the near-death experience but at other times as well.

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“…Indeed, a large literature suggests that survey responses can change with minor differences in stimuli such as interviewer characteristics (Cotter, Cohen and Coulter 1982), question wording (Kinder and Sanders 1990), question order (Sigelman 1981), response-option order (Galesic et al 2008), and even the activities the respondents were engaged in before participating in the survey (Druckman and Leeper 2012).…”

mentioning

confidence: 99%

“…Just as telephone interviewers provide cues about their backgrounds, attitudes, and expectations (Cotter, Cohen and Coulter 1982), online surveys provide cues about the investigators that may influence the survey response. One such cue is the sponsoring university's name or logo, often displayed prominently in a banner at the top of the survey screen.…”

mentioning

confidence: 99%

Sponsorship Effects in Online Surveys

Crabtree¹,

Kern²,

Pietryka³

2018

Preprint

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Many academic surveys administered online include a banner along the top of the survey displaying the name or logo of the researcher's university. Our study aims to determine whether these banners influence survey respondents' answers, that is, whether they induce sponsorship effects. For this purpose, we field three different studies on Amazon's MTurk where we randomly assign the sponsoring institution. Our outcome measures include survey questions about social conservatism, religious practices, group affect, and political knowledge. We find that respondents provide similar answers and exhibit similar levels of effort regardless of the apparent sponsor.

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Race-of-Interviewer Effects in Telephone Interviews

Cited by 119 publications

References 7 publications

Interview Effects in an Environmental Valuation Telephone Survey

Interview Effects in an Environmental Valuation Telephone Survey

The incidence of out-of-body experiences in hospitalized patients

Sponsorship Effects in Online Surveys

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