“…Some newer installations even allow books to be delivered automatically, via conveyor from a storage system, to the requesting patron waiting at a kiosk. While some critics state that this reduced handling time may lead to staff reductions, it could also lead to staff redeployment to having more interaction with patrons (Kern, 2004, p. 320; Mehta et al , 2004, p. 19; Scire, 2003, p. 52). An RFID deployment can also help a library deal with an increasing volume of circulation (Schaper, 2005, p. 6).…”