Rapid Ascent From Zero Quality to International Organization for Standardization Accreditation

Abstract

Hai Duong preventive medical center is one of only a handful of laboratories to reach accreditation after participation in SLMTA and the only laboratory to do so without additional support. Due to the success seen in Hai Duong and other pilot laboratories, Vietnam has expanded the use of SLMTA.

Critical success factors for Vietnamese laboratories striving to implement quality management systems

“…Previous articles suggest that embedded and longer mentorships result in better outcomes for the laboratories, although this was not the finding in this study. 5 , 6 , 7 …”

“…Previous articles suggest that embedded and longer mentorships result in better outcomes for the laboratories, although this was not the finding in this study. 5,6,7 Hospital administration support received a wide range of scores. Hospital support was defined as either financial support for QMS resources or hospital-wide recognition for staff efforts.…”

“…Intermittent self-assessments serve to monitor the improvement process, show improvements and motivate to continue improvement. Several previous studies 5 , 6 , 7 have evaluated the outcome of these training programmes on laboratory quality by comparing laboratory assessments before and after QMS implementation. While this is a good first step, quantitative statistics do not identify ‘why’ a particular standard was or was not met.…”