(Re)construction of a Quality Assurance System in Higher Education: When Compliance Emerge From Organizational Status Quo

Construyendo el marco terminológico para la investigación: estudio de caso sobre la establecimiento del sistema de garantía interna de calidad en HEI

“…The analysis of scientific literature shows a certain dynamics of research from the search for different approaches to the definition of the concept of "quality assurance" (Opre & Opre, 2006;Vlăsceanu, et al, 2007) to highlighting the theoretical and practical aspects of higher education quality management (Kleijnen, et al, 2011;Banta, et al, 2014), theoretical modelling of IQAS in HEIs (Yessenbayeva & Kakenov, 2014;Mursidi, et al, 2019;Mursidi, et al, 2020), and building/establishing IQAS in HEI (Cardoso, et al, 2017;Dias, et al, 2019), by organizing appropriate structural units (Jingura & Kamusoko, 2019;Seyfried & Pohlenz, 2018), by modelling software ecosystem that supported external and internal quality assurance procedures developed by Hadzhikoleva et al (2022). Using process management as a mechanism to describe, maintain and improve the quality assurance system of an HEI (Kettunen, 2012) helps step-by-step to establish IQA process of developing an assessment programfrom the research and planning phase to implementation (Banta, et al, 2014), or via adapted from the plan-docheck-act process for quality improvement (Lucander & Christersson, 2020), considering impact of quality assurance and what impacts improvement (Westerheijden, et al, 2007;Zajdel & Michalcewicz-Kaniowska, 2017).…”

“…Obviously, all the experience of building IQAS (Dias, et al, 2019) and implementing IQAS in HEIs within different countries, in particularin Eastern Africa (Khamis & Scully, 2020), Southern Africa (Neema-Abooki, 2021), Western Africa (Ekpoh & Asuquo, 2020), in European Union Yermolenko & Hryhorieva, 2018), including…”