“…Regarding the type of study, the following approaches were mapped: - ‐ Case study : 13 articles analyzed (Banasik et al., 2016; Belavina, 2020; Birisci & McGarve, 2016; Li, You, & Wu, 2017; Choi, Guo, Liu, & Shi, 2019; Farooque, Zhang, & Liu, 2019; Martins, Melo, & Pato, 2018; Sgarbossa & Russo, 2017; Tromp, Haijema, Rijgersberg, & van der Vorst, 2016; Veldhuis et al., 2019; Vlachos, 2015; Vlajic, Mijailovic, & Bogdanova, 2018; Wikoff, 2017; Xiong, Ng, He, & Fan, 2017).
- ‐ Multiple case study : 4 articles analyzed (Batista et al., 2019; Broekmeulen & van Donselaar, 2017; Kiil, Dreyer, Hvolby, & Chabada, 2017; Mena, Terry, Williams, & Ellram, 2014).
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