The COVID-19 pandemic did not only impact all spheres of life but came abruptly to redefine our understanding of the urban-scape. With changing user-values and user-needs, there is a renewed realisation of the importance of the human-scape and how human capital, social issues, and liveability considerations will progressively lead urban development discussions. The urban-scape risk is far more complex and fragile than previously anticipated, with the future of the city centre dependent on our ability to successfully manage the transition from an urban-scape to a human-scape. This research employed a narrative review methodology to reflect on COVID-19 trends that will shape future city centres, based on expert contributions pertaining to (1) the community sector, (2) the public sector, and (3) the private sector within the Sydney Metropolitan area of Australia. The research highlighted the changing human-scape needs and associated impacts of (1) changing movement patterns, (2) changing social infrastructure, and (3) increasing multifunctionality, which will be crucial factors in shaping attractive (future) city centres. The research contributes to the notion that future city centres will embrace and prioritise the human-scape in a response to ‘build back better’, and accordingly, identified how the human-scape can be articulated in broader spatial planning approaches to create attractive future city centres.